We had a good time visiting Fayeyteville for our granddaughters birthday. We stayed the weekend at this hotel and the staff was helpful and friendly.

Mattress was lumpy. TP holder and Kleenex holder were rusted. Toilet seat had what appeared to be a cigarette burn. Floor mat was dirty. Lamp shades were torn. It would cost very little to make these repairs. We did not stay second night. Clerk offered to reimburse me but couldn't since I had gone through you guys.

We arrived about 2:50 PM. My husband waited at the counter for a good 20 to 30 minutes. He was ringing the bell. He even time to yelled back and said hey is anybody here? Nobody came out and nobody said hold on and when she finally came out. She was very rude and said some unkind things. I went up there a little bit later to get some towels and nobody was at the front desk and I waited for a good 15 minutes

They toilet tissue and clean x receptacle were both completely rusted. It looks like that they have tried to update, but it needs much more work. My room had a very moldy smell. The pillows were like concrete and it was so noisy that I could not even sleep through the night. You could see daylight all around the door to the room

Staff were friendly and very helpful. Loved the beds & pillows.

Really the only issue I had was the TV wall didn’t have power. I had an extension cord in the work truck. It was late and I didn’t want call the front desk and move rooms.

Perfect for a stay overnight. The staff was friendly and the room was clean. The breakfast was nothing over the top, but a nice start to the day.

Everything was great

Just Fine

Fairly mediocre facility. Needs a coat of paint and could do with minor maintenance in the room. Manager was pretty unfriendly. I suppose you get what you pay for.

Room was dirty beds were stained Wi-Fi didn’t reach the rooms

Property was fine for the most part, but our room had a FUNKY smell (kinda like pee?), and was very humid. Also the floors were filthy. My wife was excited to use the pool, but there were tons of bugs and whatnot floating in the pool, and no skimmer to be found. Staff were very friendly though, area was quiet, and air conditioning worked great.

Very clean staff was very nice

This "Hotel" is completely horrible. Cards constantly not working, and was even given a key card that did not work. Limited towels—wouldn't give more due to a towel "being dirty". Well if we're limited towels, we're using the same ones, hanging them up to dry, and reusing. White towels, will NOT STAY WHITE. A pole within the shower moves, slides, and even comes off, THAT IS A SAFETY HAZARD. When just grabbing the handle it comes off, yet it can be put back on—NOT STABLE. Worst customer service, Wouldn't give us a new key due to needing an ID, I was 40 minutes away arranging something for a funeral, yet I was the only one able to get a new key. It was pouring raining outside and the person I came with had to wait. Not even able to get a keycard—Yet they're over 18. I understand they may be rules and regulations but why are the key cards messing up in the first place randomly. We paid 50 for a deposit, and wasn't gonna give it back if the room was messed up or dirty, YET THERE WAS CIGARETTE BUDS UNDERNEATH THE BED, that means the bed isn't being moved as the room gets cleaned. What else could be under there?? And then on top of that there's bricks to hold up the ac—completely ghetto. On top of that we paid 300+ & a 50 dollar deposit for something like this? & The roads are horrible so many pot holes. On top of getting new towels & new key cards, a woman was standing there for so long by somewhere at the front desk, not helping me or the person i came with. Overall, never again.

First room at 3:00am due to storms & us arriving late but already checked in, was not cleaned at all. TV was still on as if the previous guests would be right back. Had to stay in the king suite with the cardboard mattress on the pull out couch. Breakfast was very slim. Waffle, 1 type of muffin daily, orange or apple juice, coffee, hot chocolate, tea, cereal, & yogurt. Many people had problems with their room cards. One couple got locked apart around 5pm cst Saturday. 1 was locked inside the room, while the other was locked outside. Someone worked on the door for almost an hour to get it opened. They went to a different hotel. Towels are old & worn out. Ceilings in the rooms on the bottom floor, sagged & needed inspected for mold. The shower head was fixed at 5’7 so my son (6’3”) had a hard time showering after baseball games. The TV worked sometimes. We thought it was due to the storms but there seemed to be no satellite dishes to be interfered with. The pool was outside only & for kids mainly. Would not recommend. So many other options that are better.

Everything.

Cleanliness

The room had a strange smell. While I appreciated the fact that the mattress was protected with a plastic cover, it made a crinkling noise making the sleeping experience feel less than welcoming.

Great customer service st the desk!

large clean room