This hotel has gone down hill. The water was off for most of my second day of stay - not being able to flush the toilet was wonderful. The pool was gross and water was dripping from the ceiling everywhere in the pool. The bed was awful, if we sat on the end of the bed, the head of the bed would fly up due to inadequate support.
The heat was off in the room when we arrived and the temperature was 60. When I went out and returned, housekeeping had come and only made the beds. No garbage was removed, and they also turned the heat off again and when we returned it was 60 degrees once again.
The staff was kind but not overly helpful or empathetic to the horrible stay we had.