大きなバケージ３つを持ってタクシーでホテルに到着したところ、すぐにスタッフの対応があり、速やかにチェックインできました。また部屋の案内もスムーズでフレンドリーでした。バケージもすぐに部屋に届いいたので、疲れて到着したにもかかわらずすぐにパーソナルアイテムも使うことができました。

以前に他のリッツカールトンに宿泊しましたが、モントリオールのリッツも期待通り素晴らしいホテルでした。　リノベーションをして間がないのか、部屋の快適度・清潔度は満点。サービスレベルについては１２０点です。リッツさんこれからもヨロシク！！

Clean, Upscale & Excellent Staff

Amazing. Old world charm with modern services. They go above and beyond.

Great hotel and service. Excellent food.

The worst Ritz I have ever stayed in. The company should feel ashamed this hotel has their name on it. It doesn’t align with the typical Ritz luxury experience.

steam room not great, everything else top notch

O Hotel Ritz é maravilhoso! Excelente localização, impecavelmente limpo, com enxoval de primeiríssima linha. Decoração luxuosa e de muitíssimo gosto. Quarto com muito espaço tornando sua estadia extremamente confortável. O atendimento e serviço também é um ponto relevante. Quero destacar aqui, o atendimento especial que recebi da Louise. Sempre disponível em ajudar nas informações que precisei, mostrando se muito profissional. Ela é nota 10!!!!

This was an anniversary trip we had so been looking forward to, our first trip away from our kids. We wanted to feel spoiled. And the Ritz Carlton delivered. The staff was so kind and accommodating, and our room was incredible. I had mentioned in advance we were celebrating, and the staff left us a kind note and chocolates. Also, I will forever dream of the fancy toilet in our suite. Robot toilet, I love you.

Location, room. and service

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Very friendly staff. Room very clean. We just hoped for a smart tv where we could put cartoons/ movies our children enjoyed on the tv. Also not many food options for children that are picky rates. However, overall it was an excellent hotel. We still had an amazing time and highly recommend!

Great on all levels. Staff. Room. Dining. Location.

Staff was so amazing. Any request was taken care of. Everyone went above and beyond for us and made this stay so memorable and remarkable. Room was amazing. The property beautiful the restaurants fantastic. Best service of all time.

It was great and excellent experience. I have stayed there twice already.

Everything about our stay at the ritz Carlton Montreal was amazing, except for one of the security guards who worked there

Beautiful stay. The hotel is old and the city has moved on to more trendy locations, but the service is what makes this hotel stand out! Better than the Westin, better than the Queen Elizabeth. If there’s a better hotel in Montreal, I haven’t found it yet.

Best hotel in Montreal, top notch service. Will definitely be back.

Excellent kindness, architecture, cleanliness and service.

Staff was incredible