大きなバケージ３つを持ってタクシーでホテルに到着したところ、すぐにスタッフの対応があり、速やかにチェックインできました。また部屋の案内もスムーズでフレンドリーでした。バケージもすぐに部屋に届いいたので、疲れて到着したにもかかわらずすぐにパーソナルアイテムも使うことができました。

以前に他のリッツカールトンに宿泊しましたが、モントリオールのリッツも期待通り素晴らしいホテルでした。　リノベーションをして間がないのか、部屋の快適度・清潔度は満点。サービスレベルについては１２０点です。リッツさんこれからもヨロシク！！

La chambre était impeccable et le tout respirait la classe et le charme. Merci pour les petites attentions!

Clean everything, extremely nice and helpful staff!

Everything was great as always! Love the rooms here, and the best location.

Love everything The breakfast is a must try and the pool as well

The room was very clean and well appointed; the staff was extremely friendly and attentive.

The property is top shelf!! Beautiful decor, Excellent customer service: Adrien Revenu ,Front office manager, went over and above to make sure we had an amazing experience. We were treated like family and enjoyed everything!

Amazing service

Clean, Upscale & Excellent Staff

Amazing. Old world charm with modern services. They go above and beyond.

Great hotel and service. Excellent food.

The worst Ritz I have ever stayed in. The company should feel ashamed this hotel has their name on it. It doesn’t align with the typical Ritz luxury experience.

steam room not great, everything else top notch

O Hotel Ritz é maravilhoso! Excelente localização, impecavelmente limpo, com enxoval de primeiríssima linha. Decoração luxuosa e de muitíssimo gosto. Quarto com muito espaço tornando sua estadia extremamente confortável. O atendimento e serviço também é um ponto relevante. Quero destacar aqui, o atendimento especial que recebi da Louise. Sempre disponível em ajudar nas informações que precisei, mostrando se muito profissional. Ela é nota 10!!!!

This was an anniversary trip we had so been looking forward to, our first trip away from our kids. We wanted to feel spoiled. And the Ritz Carlton delivered. The staff was so kind and accommodating, and our room was incredible. I had mentioned in advance we were celebrating, and the staff left us a kind note and chocolates. Also, I will forever dream of the fancy toilet in our suite. Robot toilet, I love you.

Location, room. and service

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Very friendly staff. Room very clean. We just hoped for a smart tv where we could put cartoons/ movies our children enjoyed on the tv. Also not many food options for children that are picky rates. However, overall it was an excellent hotel. We still had an amazing time and highly recommend!

Great on all levels. Staff. Room. Dining. Location.