Check in went great, allowed us to get into our room a little early. However, I discovered that our bed had bed bugs as my kids and I were going to bed. Outside of moving us one room over, nothing was done or offered to help compensate . I stripped the new room down to make sure there were not bugs, but we could not sleep at all that night. This hotel had no sympathy for us, they could have cared less. We checked out immediately the next morning. Definitely would not recommend this location.