キッチン用具の不足　食洗器の故障で部屋を変更願い出しました　がフロントスタッフの不遜な態度はサービス業として不適切　加えてネット接続が不良

清潔で受付の対応が良い

Excellent hotel

Amazing stay always! Staff is attentive rooms are clean and breakfast is outstanding!

Friendly but ineffective housekeeping. When we checked in sheets had been used and made up. When we asked for and were promised fresh towels they did not arrive. Had to carry old towels to front desk to make an exchange. Breakfast is ok. Staff worked hard and were enthusiastic- especially about filling in a review

Staff were very friendly.

Things were fine, no daily housekeeping.

La réception très bien, le personnel excellent, déjeuner excellent, la chambre très propre et la cuisinette très pratique satisfaction 99%. Petite déception les installation de rechange un peu bancale.

It was great!

Everything is perfect

- breakfast buffet was a good perk - the location of the building not great - noises all night long and green flashing light in the room

All good!

All good.

Nice clean modern hotel in a convenient location. We were only there for one night. Only complaint was the breakfast buffet was slow to get stocked. Lots of waiting on a Tuesday morning.

Staff were very helpful at checkin The room was in great shape and comfortable. Thank you all

The best hotel in London so far they are not annoying

Great hotel very clean and staff as very nice. Good breakfast :-)!

Helpful staff!

Everything was great, except the intermittent thrumming sound the building made all night. I don't know it was the HVAC or what, but it was disruptive. Also, the light on our desk kept turning itself off and on.

Very nice hotel, lovely clean suite, comfortable bed. Breakfast was great, hit the spot. All the staff were very pleasant and helpful. Great experience, I would recommend it!