キッチン用具の不足　食洗器の故障で部屋を変更願い出しました　がフロントスタッフの不遜な態度はサービス業として不適切　加えてネット接続が不良

清潔で受付の対応が良い

I was surprised, in a good way, by how much we received in our room for the size. A go to place while in London now.

The Breakfast buffet was surprisingly good, the best complementary breakfast I’ve ever had!

Amazing

Comfortable, clean, quiet and free EV charging was a bonus.

The property was very pet-friendly. The staff at breakfast were excellent. The woman in charge continually replenished all the food, and announced when the additional food was available.

The hotel staff welcomed our family from the beginning of the stay to the end of our trip. The cook at the hotel was very friendly and kind. We had a great time and it was clean.

Everything throughout the hotel was very clean. The staff were friendly and helpful when requests were made. The dining area is full of natural light and pleasantly decorated. The breakfast buffet offered a variety of good options, and good, complimentary coffee is available at all times.

Such friendly staff, nice breakfast loved the sausage and hash browns.

No gym used parking good

Room was clean and comfortable. Facilities available for a variety of snacks and beverages. Breakfast options were ideal and staff was helpful

Staff was very nice. Room was very updated and clean. The suite had an large fridge with freezer, microwave, plates and utensils as well as a hot plate which i have never seen before in previous suites I had booked at other places. It was quite impressive. Would have likes an ice bucket and there was no hand soap in the bathroom. Other than that, we enjoyed our stay. Good breakfast other than the omelet that is served which, in my opinion, inedible. Checking in and out was very quick and easy. Was offered water when checking in which was great we would book again.

Clean , friendly staff . Breakfast was great .

Friendly staff (Rose in the restaurant deserves major recognition for being so incredibly friendly and going out of her way). Clean and well designed rooms.

Hotel was very clean and the staff was attentive. Would definitely stay here again.

From the firat moment at reception to the last breakfast. Service with a smile, accomodating, very clean rooms! Keep up the great service and cleanliness and people will keep coming back! Breakfast was good, service from Rose in (London) was amazing, everyone was smiling at breakfast😊

Friendly, accomodating staffs, clean room, accessibilty.

Rose was AMAZING!!!! We looked forward to seeing her each morning, thank you Rose your breakfast was amazing!

Breakfast was good. The woman coordinating it was a real joy. She is a gem employee!