Front desk staff, easy to check in and check out. Breakfast was great, could’ve been better if there was more seating, we ate in the boardroom.

Spotless common areas and room. Super staff. Excellent restaurants nearby. Included light breakfast

Lack of staff support when needed

The hotel room was filthy with chewing gum stuck to the chairs and floor, along with body hair on surfaces. The pool was horrific with body hair all over the pool deck and on the pool chairs. The Hotel is not clean and we did not stay the night due to the uncleanliness of the Hotel. We stayed a 3 hours and left. When we spoke to reception at check-in he was not professional and hardly acknowledge us and our questions about the pool location and wifi. When we spoke to the same receptionist that we were checking out he stated good, and go speak to my manager.

The room was very old and dirty (curtains were torn, desk chair cover was also completely torn, carpet had stains, sink without plug, TV is bad quality and with few channels, bed cover had multiple hairs!! ) it really grossed me out ! Front staff was just ok. Didn’t seem very efficient. Breakfast was fairly decent …. Had hot and cold items.

Minimal parking on site with a cost No fridge in room No phone to call front desk No hot tub Pool freezing Not enough food at continental breakfast many of the food dishes were empty

Very nice room and staff. Poor preparation of the breakfast buffet, there was no food when we went down and there was no smart tv which was a disappointment. Great view though

The staff was kind, Esteban at the front desk was polite and provided good service. The breakfast wasn’t good. The only fruit was bananas and these were not ready to eat. No eggs were available. Burlington is not a destination for winter.

The room was clean and the staff were friendly and helpful. The breakfast was delicious as well. Good choice!!

Nice stay, great location

Oui

Hotel is getting really run down. Wallpaper peeling off walls, ceiling paint peeling,

Yes

Very Limited space for breakfast Noisy AC you have to pay for the parking

Great stay! Friendly

Easy check in, clean rooms. Good hot breakfast.

Great hotel!

There’s no free parking.

Breakfast was just "okay". Rooms were fine but the sounds between the adjoining (locked) rooms was very noticeable. The location was great for what and why we were there.

Room was nice. Stayed after a long delayed flight and the heat wasn’t working. Was too tired to bother, but set the heat to high and when we woke up bathroom was freezing. Expedia does a poor job of displaying potential parking charges. Parking was 22$ a night in Burlington. Downtown Toronto I get the extra for parking and would even expect it, but not here.