Good

Could be cleaner with stains on carpet, shower curtain and toothpaste stains around washroom mirror. Fitness room was very warm and cramped. Free breakfast was terrible serving premade eggs, pancakes.

wasn't informed about paid parking... and the mattress centre was broken . sent the night rolling in the middle of the bed.

The property is in such a great location, right on the water and within walking distance to absolutely everything!! The staff are so friendly, Estevan is always so welcoming and makes sure your stay is a pleasant one. He goes above and beyond by also making sure to provide the best room location when requested. Always enjoy my stay at this hotel, highly recommend

Mid

I had a really good stay here 😊 The room was clean, comfortable, and had everything I needed. The staff were very kind and helpful, and the location was great and easy to get around. Everything was simple and smooth from check-in to check-out. I would definitely stay here again and recommend it to other travellers

Esteban was fantastic hotel is nice parking is extra and daily no smart tvs great staff

A very good hotel. Would stay again. Asked for lake view room and no problem. Lots of restaurant choices within a short walk. Downtown is clean, safe and upscale. Despite what all the signs say, paid parking at $20 per days can be charged to your room. Restaurant onsite but didnt try it. Reviews were not great. Room was large, with sofa and workspace. Bed was comfy.

Main issue is parking at this hotel It is a public paid lot that you pay an additional $22 at the hotel Unfortunately it is not guaranteed We stayed on a Thursday and were forced to drive around and around waiting for someone to leave and then had to use another lot roughly three blocks away and pay $10 more Then we had to move our vehicle later when space was available late at night Not convenient at all

The room wasn’t overly clean. Hair in the bathroom and on the bedding. Some mystery smear on the wallpaper beside the toilet and lipstick on the light switch. The bathtub filled up with water when the shower was running. Not great value for the price.

Hotel is inexpensive and clean, beds are average, pool temperature is on the colder side I would high recommend not eating at the restaurant connected to this hotel, very over priced for the quality of food received.

Location is amazing, the rest is perfect really enjoyed my stay

We always stay here when visiting family in Burlington--probably twice per year for the last 8 years. This hotel has consistently improved. The renovations have provided a lovely, modern hotel and it is consistently squeaky clean. The staff are incredibly friendly and welcoming. Our kids love the pool (the the parents wish it was a bit warmer). Thank you again for the lovely and welcoming stay.

Upon entrance to the hotel we immediately noticed how beautiful it was. Very clean, nicely decorated. Staff was lovely to deal with. The location of the hotel is perfect as it is easy to get to from the highway and it’s near the downtown core but overlooking the lake. We were able to take a walk along the waterside just beside the hotel where there is also a beautiful park. In addition, the restaurant located in the hotel was superb! Good food and great prices! We will definitely be back!

Staffs are friendly and kind, the view from the hotel is amazing. We had great time with our family.

Didn’t use either

Clean room, helpful staff, great area

Great location, beautiful view of the waterfront.

Clean

Clean room and nice staff.