Nice location. Central. Amazingly friendly staff. Unfortunately there was an A/C issue during our stay, which the staff worked hard to accommodate and remedy the issue. I would stay again.

Reserve el hotel y cuando llegue me enviaron a otro hotel dizque porque los aire acondicionado estaban dañado. Lo cual me hizo mi estadia mas dificl porque al hotel que me enviaron para el transporte y la ubicación de yo hacer mis cosas era mas difícil. No me gusto ese cambio. Jamas vuelvo a reservar ahi. Uni llega cansado de un vuelo de 5 horas y pico y enviar a uno a otro hotel y el hotel que me enviaron no me gusto las paredes oscura negra horrible.

Mucho ruido un lugar para no descansar

Yes there where shops nearby and the activities are more fir ages 18 and up

Excellent buffet and restaurant. Nice pool. Staff are very friendly. Ask for a room on an upper floor away from the street.

Everything was perfect ❤️

The King Suite was exceptionally spacious and thoughtfully prepared with everything needed for a comfortable and enjoyable stay. While the hotel itself was excellent, it was truly the staff who made this experience outstanding. Housekeeping was efficient and respectful of our privacy, conveniently servicing the room while we were out and consistently restocking supplies without ever needing reminders. The front desk team—particularly David and Edgardo—were incredibly helpful, professional, and welcoming throughout our stay. David, in particular, enhanced our experience with outstanding restaurant recommendations, assistance with reservations, car service arrangements, and patiently answering our many questions. His attention to detail and commitment to guest satisfaction made a meaningful difference. The morning breakfast and Executive Lounge offered delicious food and beverages each day, adding an extra level of comfort and convenience. The pool area provided a relaxing, private spa-like atmosphere that we thoroughly enjoyed. I look forward to returning and sincerely thank the entire team for delivering exceptional service from start to finish.

Clean hotel, however no hot water and bar closed on Sunday's.

The entire hotel was Great! Especially the staff

My family and I stayed at Renaissance Panama City Hotel expecting a safe and enjoyable vacation. Unfortunately, our experience was extremely disappointing. While we were away at breakfast, huge amount of money was stolen from my brother’s pants inside our room. We immediately reported the incident to hotel management. Instead of properly rectifying the situation or offering a refund, we were simply moved to another room after we requested compensation. We were told there was “no evidence,” yet when we asked to see the security footage, it was never shown to us. There was no real investigation transparency or meaningful effort to resolve the matter. Safety and accountability are extremely important when traveling, and sadly, we did not feel supported or protected in this situation. Based on our experience, we cannot recommend this hotel.

The hotel room bathroom lighting is terrible. The towels were disgustingly dingy and the shower floor was nasty. No microwave in the room, so if you have leftovers from room service or going out to eat, there’s no way to warm the food to eat it. It’s a waste of money to buy food you can’t finish only to throw the rest away because it can’t be re-heated. The closets smelled horrible. Very dissatisfied with the room.

Room very humid, and not any service at room. Great service on last baby and great pool area

El.personal sumamente amable, rapido en los respuestas, muy atrntos! y los servicios excelentes

O quarto impecável e ótimo café da manhã

Comfortable

The room was super clean. The staff was really nice and helpful. If I had any questions they were able to answer them very quickly. Definitely recommend this hotel it’s really close to everything whether you’re walking or driving i will definitely stay here again Next time I visit Panama.

every thing

Very good hotel, well located.

Staff at the reception were nice and friendly. Rooms are smelly and mouldy. A.c was so loud and room service was so unprofessional

Hotel is outdated. Poor maintenance. Breakfast buffet was just ok. Hotel is located in old part of town. Swimming pool not heated. Last day they didn’t clean our room. Valet parking is not 24hrs. If you need your car, you will have to walk all the way to the parking area.