広くて、綺麗で、利用しやすかった．

ロビーは清潔感があったが部屋は残念。WiFiが届かなかったし荷物置きの棚は壊れてる。シャワーは弱すぎてひどかった。 食べ物の持ち込みも禁止されていて仕事が遅くに終わる自分にはキツい。事前に知らされていたら泊まらなかった。残念。

立地は申し分ないが、館内が迷路のようで分かりにくい。清潔さはイギリスのホテルとしては普通レベル。

隣の劇場が近いから泊まったが、さすが古くて格安なホテルなだけある。床がガタガタ、汚いし、狭い。寒いからヒーターつけても全くつかず、夜遅くにようやくつき始めた。お陰で風邪をひいた。チェックインもかなり適当、笑顔もなく真顔で進められた。Wi-fi付きを予約したはずなのにフロント側でしかwi-fiは使えないとのこと。(フロント側でやっても繋がらなかった。)1泊だから我慢できたがもう二度と泊まらない。

駅も近く回りにパプとショッピングセンター 色々あって便利です ホテルは歴史ある感じ良いですよ 外観も素晴らしい

駅から5分の好立地、 近所に遅くまで営業のスーパー等あり 難点は客室内で受信感度が安定しているにも関わらず、Wi-Fiがロビー等でしか使用できないこと。

arrived at hotel around 16:45 to check in and was told abruptly by a security guard at the door before i’d even set foot into the building that all the hotel bookings were cancelled because the hotel was housing refugees and i should have received an email telling me of this situation. needless to say i checked all emails immediately and didn’t find anything thus leaving us stranded without accommodations for the night.which meant we had to sit and wait in our car for 2 hours till the show we had come to see started and afterwards had to drive 2 hours back home so a totally disappointing experience and to top it off i ad paid in advance so am currently out of pocket and hoping for a full refund asap

I arrived at 9pm with my prepaid guaranteed booking to be told the hotel was closed. However, there were people going in & out so I queried it & was then told it was fully booked. I said I had a confirmed paid for booking & was told they had cancelled it. I said I'd received no communication to say that from either the hotel or from Hotels.com but they just said they'd had a big block booking so had cancelled all existing bookings & there were plenty of other hotels in the city. I was offered no help arranging other accommodation & was basically left to walk the streets. Absolutely disgusted.

The room had damp in and was very cold on a night, heating didn’t work and the cleanliness was disgusting there was hair in the bath which wasn’t cleaned properly, toilet wouldn’t flush properly and the room smelt like cigarettes. And also the fire alarm would randomly go off whilst sleeping this would scare me. Worst hotel I have ever been to. I will never book again

Was ok window and net curtain needs a very good clean, toilet dont flush very well felt the springs in the mattress tv remote didnt work with the tv and smoke alarm went off about 6.30 waking us up

I was charged twice for the same room and still have not been refunded. The service was slow. Check in took ages. My room wasn’t even ready when I got there. I would never stay in this hotel again

Room very dusty

Slow check in, tired looking room, grimey looking bathroom, a lot of noise from the corridor. Fire alarm went of for 30 seconds at 5 am, false alarm but never really got back to sleep after that. I have sayed in a lot of Britannia hotels as they are a cheap bed for the night and generally they are old and tired but pretty clean and and efficient . This place was ok but i wouldn't stay again

Convenient to all local facilities

Everything secured by covid friendly packaging, including the door to the room. This made the stay pleasing knowing that hygiene was at its best. Staff interaction is not the best, having stood outside a lift to go to the room after a long day and finding out once it came it doesn't go up but only comes down, doesn't help when there is a staff member behind the reception desk watching as you make the mistake, without notifying you of the issue.

The hotel was dirty the receptionist would not help in anyway whatsoever an absolute disgrace & will tell my friends NEVER EVER stay there !!!!

Value for money most definitely. More than expected for the price. Not a plush palatial experience but a satisfactory one with a great accomodating desk staff. Unfortunately no on site parking but NCP parking 30secs away and downloading the app was able to park for 21hours for £3.50. Win win😁

Well my shower wasn't workin it's smelt of mold in there I had room 116 and had all black dust and dirt all in my bath common from the cellin and I paid 34 pound for nothing it was a Disgrace

Good location, helpful and friendly staff.

Nothing