田舎のノンビリしたスタッフみたいでした、都会の機械的なものを要求するのは無理かもしれませんが小さな街の良さでもあるかと思います。

駅の近くで便利。

バーやラウンジがゆったりしていて、よかったです。廊下の歴史を感じさせる写真や絵もいいですね。ただ、その日は外がすごく寒かったせいか、部屋の中も、スチームを最大にしても少し寒く感じられました。

ストークオントレント駅の本当に目の前で，近すぎて逆に迷うほどでした。 ホテルの部屋は清潔で広くて満足でしたが，バスルームがユニットバス風で，かつシャワーがいわゆるレインシャワー・オーバーヘッドシャワーで使い勝手はあまり良くなかったです。洗いたいところにシャワーが当たらないという感じで。

I visited Stoke on trent to watch a football game.This hotel is located right in front of Stoke on trent station. 15-20minutes walk takes you to Hanley bus station. 30-40minutes walk also takes you to the stadium.I think there is no problem with the location. The atomosphere of this hotel is perfect, the room is very clean, very comfortable beds, people who work for this hotel are nice. You can relax and have a great time in there. If you have not found the hotel you stay, you should stay at this hotel. The accommodation fee is reasonable.

車で行ったが駅のすぐそばで便利そうだった。 部屋は古いが状態はいい。広くてバスタブもあったが、水周りはいまいち。 朝食は生野菜がない以外は充実していて満足。

朝食がついてないのが残念です。窓から駅舎が見えたので、景観を楽しみました。

WIFIも使え、ビールの飲めるパブもあるし、夕飯も食べ放題。駅の目の前。元高級ホテルだっただけに、格式のある感じでなのに、値段が安い。ストークシティの試合見に行くのにお勧めです。

宿泊したのが週末ということもあったのですが、１日に結婚式の披露宴が２つもあったため、深夜まで相当な騒音でした（ただし、レセンプションの場所に、今日は披露宴があります。２４時までは大きな音を許してくださいという告知がありました）。 しかし、フロントスタッフは帰ってきた時、顔を見ただけで鍵を手渡してくれたり、相談にのってくれたり、と大変感じが良かったです。 また、駅前なので、荷物がすぐにおけて便利でした。 しかし町の中心にはバスを利用しなくてはいけないし、周辺にはあまり飲食店や繁華街もないので買出しに行くにも不便です。

最初の日は部屋がないということで、ニューキャッスルのホテルまでタクシーで送ってくれました。クオリティインだったと思いますが、広くてよい部屋でした。あとはこのホテルを起点をして動きました。小さなツインでしたがこぎれいでした。冷房がなかったので少しあつかったのでよる窓を開けて寝ました。ストークオントレントの駅の真ん前なので、マンチェスターやバーミンガムそして子どもの大学のキールの卒業式などアクセスがとても便利でした。ただ従業員がいないらしく食堂は片付けが間に合わなくて雑然としていましたし、朝も夜もビュッフェ形式なのに食事はなかなか足してくれず、食べるものがあまりありませんでした。団体が入っていてとても込んでいたからかもしれませんが、ちょっとひどいという感じでした。前は３人だったので部屋も広かったのですが、今回は普通でした。シャワーも新しかったのですが取り付け式だったのとお湯の出が悪かったので今ひとつでした。こぎれいな感じですし、フロントも感じは良いのですが．食堂をなんとかしてください。

for a 3 star hotel, the condition of the property seems run down, a renovation would be needed to make this place thrive, beds are well a bed, but not the best at all, night porter walking around woke us up 3 times in the night, not much sound proofing for the rooms

As expected very dated hotel - but convenient for the station and cheap (if that’s what looking for).

My overall experience was fine, comfortable and staff friendly and helpful. Would stay again.

I am stunned about how bad this hotel was. Old, dilapidated and not clean. I should have realised, given Britannia Hotels’ reputation. But Shame on Hotels.com for listing this place.

At least the staff were nice... For the cheapest hotel in Stoke I'm not sure what I was expecting but its certainly not a place i'd recommend to anyone. The bed was clean but noisey. The walls are paper thin and every step makes the floor boards creak so you can hear every movement around you, even from the floor above. I had to request new towels as the ones provided had questionable stains on them. The decor hasnt been touched for decades so it feels very dated and gloomy.

Bath mat had mold in the crevasse, the toilet seat was peeling, the floor boards creaked seriously and the TV only had two channels that barely worked. Paid online and was expected to use a physical bank card to pay a 1p confimation fee (which I couldn't pay as we were stranded that night) eventually found a convoluted way around it. Bit atleast it was cheap n

Rooms are basic and small, its ok if just want room to put your head down. Rooms could do with some basic upgrading to help make them look more modern Shower was good, very powerful but if your short there is struggle actually to climb into the bath to get under shower as side part of bath is quite wide Staff very friendly and helpful. Very central and littarly 1 min walk from train station and bus stops

There were stains on the bed sheets, wallpaper on the ceiling was hanging off. The room room was grubby and smelt musty. The toilet seat was loose and the bathroom door didn’t shut properly. The only good thing was that the staff were lovely

The staff are helpful but you need to ask for things: extra tea/coffee/milk/bubble bath/iron. The place could do with new windows but the inside downstairs is beautiful.

For what you pay I guess not bad. Very basic rooms. Beds were very comfy. Bedroom had small TV far away from the TV so couldn't really watch TV properly. Rooms came with coffee/tea. Basic bathrooms and basic rooms. Breakfast was very nice for £11.50 a person for a buffet normal british breakfast selection. Was tasty though. Decent amount of parking outside. Very old hotel which I kinda liked, but could do with a bit more maintenance an upkeep. Did have a leaking roof above bath, spoke to reception and they changed our rooms with no hassle which was nice. . Overall comfy stay for budget price. Especially if you not too fussy about accommodation and jush looking for place to stay