従業員が、悪魔に取りつかれたように不親切でイライラしている。隣の部屋の泊り客の声が、そのまま聞こえる。バーミンガムのダウンタウンの近くなので、若いやつがたくさん週末は泊まるので、一晩中、外でも部屋でも大声を出して騒いでるので眠れない。最悪だ。とてもうるさい。それで、次の日、フロントで、「うるさいので部屋を変えてくれ」と言ったら、「絶対変えられない」と言った。世界各地に仕事で行きますが、部屋を変えられなかったのは、このホテルだけ。フロントの従業員も、不親切で、イライラしている。

Room was clean and stay was good as it close by to the city

Good staff very helpful and fkexibke to my requirements

As always .no problems

Basic

Well located for my requirements.

Reception very helpful room very good sink had a good and the front to block had no lock so anyone could walk it not good but had men working on it .

The service was very bad, very low level

The carpets were dirty, no hand washing soap, old furniture.Carpets heavily soiled.

Shocking , think I have bed bugs bites , radiator taped up, broken door handle, room didn’t seem clean. Just not a nice place to stay

AS ALWAYS EXCELLENT

Noth

all good stay

COMFORTABLE ,CLEN AND FRIENDLY

Friendly staff.

Reasonable stay. Convenient location for my needs.

Didn't have breakfast but parking appeared to be safe

As always very good

Didn't use the bar. Internet good.

Good