従業員が、悪魔に取りつかれたように不親切でイライラしている。隣の部屋の泊り客の声が、そのまま聞こえる。バーミンガムのダウンタウンの近くなので、若いやつがたくさん週末は泊まるので、一晩中、外でも部屋でも大声を出して騒いでるので眠れない。最悪だ。とてもうるさい。それで、次の日、フロントで、「うるさいので部屋を変えてくれ」と言ったら、「絶対変えられない」と言った。世界各地に仕事で行きますが、部屋を変えられなかったのは、このホテルだけ。フロントの従業員も、不親切で、イライラしている。

As always excellent

The room was ok it was clean but needs upgrading the staff were polite and helpfull the breakfast was poor

Clean room,nice parking and comfort

Clean room and bedclothes

Nice room ,no problems check in easy

Rooms and Building are very outdated, however, the room was clean and very quiet (bed was quite small - double). Location is about £15 from broad street. No EV charging within easy walking diatance. As long as the price is right, it’s a good value stop-over

N/a

This place badly needs some TLC, resembles a low grade housing scheme. Staff were nice enough. No food on offer. Won’t go back.

It kinda felt sketchy. The staff was nice, though. The place is definitely old. There were stains in the carpet and on the curtains. The toilet lid was broke and constantly sliding. Definitely could use a bit of work.

Good and clean hotel

Great

Room cleanliness specially toilet very low standard didnt have enought soace for shower.ameninities very low standard

Good service nice warm and clean room

Cold showers

The room was good , clean , hot drinks and free parking outside. Only downside the neighbours next door were loud. I had to pay a deposit and got it back. Definitely recommend to friends and will use again depending on price is below £70. The reception was helpful and got my £100 deposit back today. Prefer to pay no deposit due to affordability.

Excellent , friendly quick and trouble free

Clean room friendly staff

Good

Friendly staff no issues at all