Loved the history of the building and its character. Staff were very helpful. fish & chips delightful! Easy walk/drive to Castle and gardens

The Restaurant was very nice and a beautifully mannered and well presented young person took our orders (for dinner) and served us! Lovely experience!

Pretty hotel on the outside but very outdated

Really lovely place. Very friendly staff and comfortable

The hotel is charming on the outside. The interior is more of a standard hotel, a bit tired/dated in some respects. But it was clean, the room was comfortable & the bathroom was large and updated. It was convenient having a restaurant/bar on the premises and it was walkable to a restaurant nearby - Salatinos. What was unexpected and fantastic was the large and bright swimming pool, with sauna & steam. Really enjoyed that!

They are impossible to contact by phone

Great stay and excellent food and staff

Restaurant needs a bit more organisation as it is not clear what customers wanting to eat need to do o get a table.

Spacious family room. Small tv. Comfy beds & pillows. Great leisure facilities. Carefully planned & maintained gardens. Quiet bedroom. Excellent customer service from staff.

In the room we stayed in the curtains were all mouldy, damaged and old .You could see cobwebs everywhere especially around the wardrobe and above the bed. Flushing the toilet was also challenging and when I asked the reception lady if someone would be able to do some deep cleaning she promised that someone would , but we could not see any difference when we came back. There was a very poor selection at breakfast ( no yogurts, some days even no white bread) for the price we payed we left very disappointed.

Paige (front reception), Amber (the restaurant) and Kelly (the spa) are assets to the hotel.

The room had almost no electrical outlets. However, the ones it did have were these weird round, but 3-pronged ones - are they from the 19th century, or what?! We came to work from the hotel, with a bunch of devices, and we had to crawl behind the furniture, unplug TV, and charge our devices in turns, one at a time. Major pain!

Rooms are clean and bed comfortable but the whole place is badly in need of a revamp

One of my absolute favourite hotels!

Great food and drink with nice staff. Some rooms could do with a bit of a refresh and modernisation. Little bit expensive for the quality of the room but other than that it was a nice experience.

Good hotel - a little understaffed in places, but the staff on reception were particularly helpful. Breakfast was good, although a buffet would have been more flexible than ordering from the menu. Spa facilities were good, but it was really quite busy. Overall, an enjoyable stay!

Great spa, friendly staff, comfy bed and great shower. Will stay here again.

We did not use but staff was very friendly

Lovely hotel, staff were very friendly and welcoming. Had a fantastic massage in the spa. The room was deluxe as described, with a large lovely bathroom. Overall delighted with the choice I made

Very friendly and helpful staff especially on the front counter and good the room was pet friendly. A shame there isn't a power point near the bedside tables and needed to asked reception for an extension cable - if people have a medical need for power by the bed this is a bit of a pain and we normally recharge the phones, ipads, watches from the bedside The surface tops had stains and felt like the room could do with some TLC Bathroom was ok, not amazing Felt it's getting to the point the room needed updating