総合評価とレビュー Courtyard Virginia Beach Oceanfront/South

Liked property, very clean and comfortable. Staff very nice and helpful, except for one incident . Very comfortable room. One night, a man tried to get into our room, he was trying his key, but it wasn’t working. We could hear him. Told him we were in there, he said it was his room, I said no, we have been here a few days. Tried to call front desk, no answer from hotel phone, tried guest services, busy. Called on cell phone, either my phone hung up or the hotel hung up after several minutes of ringing. Called back again and immediately heard “hold music”. Held for several minutes, then hung up. After that, felt very unsafe, not knowing if front desk would pick up in the future. Decided I would call 911 if there was a future emergency. Reported incident to assistant manager, she was very concerned about incident.

Excellent day from the time you check in to the time you leave that is a beautiful hotel. I would recommend everybody to stay there. It is a really nice hotel family friendly love it.

Overall very nice stay. Rooms are slightly dated but clean. Staff was top tier. Wish parking and breakfast was included in the current pricing.

2 floor rooms are front of the housekeeper and maintenance offices. Super noise all day. Ac won’t cool down Water never gets hot Bathroom is rust everywhere Even the disable parking permit need to pay $17 a night for park when Virginia disable people park for free.!

Very clean with nice staff

From the staff to the view everything was sinply AMAZING

Wonderful view, comfortable beds, very clean, good breakfast.

The location is amazing being right on the boardwalk. The room was very clean and the housekeeping services were very good. The front desk was also very helpful. The hallways and elevators could have been more kept up, but overall the condition was great. The fitness center is a rack of hand weights and 3 treadmills, just fyi. Also, the "restaurant" is very limited. There would probably be a better value staying at a comparable spot that has an included breakfast.

Dear Hotels.com Support, I am extremely disappointed with your repeated rejection of my honest and factual review of Courtyard by Marriott Virginia Beach Oceanfront/South. Despite revising my review to ensure compliance with your guidelines, it was still rejected without any specific explanation beyond a generic list of possible issues. At this point, it is difficult not to conclude that Hotels.com is more concerned with protecting hotel reputations than allowing guests to share their real experiences. If legitimate complaints about critical issues—such as a hotel shutting off water to an entire building or losing power during the night—are deemed unfit for publication, then your review system cannot be trusted as a reliable source for travelers. By filtering out negative but honest feedback, Hotels.com misleads customers who rely on reviews to make informed booking decisions. This practice undermines the very purpose of a review platform and raises serious concerns about the integrity of the information displayed on your site. If Hotels.com is unwilling to allow transparency in reviews, I will make sure to share my experience elsewhere and advise others to seek more trustworthy platforms for booking accommodations. I expect a clear explanation as to why my review was rejected and what specific part of my content violated your policies.

Very clean room. Beautiful view of the Ocean. Spacious room. Comfortable Bed. Parking is limited and finding the garage at night was difficult.

Large room - bed comfy - great views from 3 sides(end unit). Hotel under construction - tho that didn’t affect us directly - would say it needs it! Rainy & VERY windy during our stay - caused windows to rattle - could feel air coming through near the heat/air unit & floor surrounding it got very wet. Informed staff upon checkout. IF hotel does daily room service we did not receive any - though we were gone most of the day. Can’t imagine what summer rates are for this hotel but certainly wouldn’t pay it to stay there!!

The property offered an ocean view and convenient access to various locations.

Place was a dump. No water, no service, no restaurant, no amenities. I want my money back. I will never stay at a Marriot property again.

Ceiling gushing water at 7 am. Floors soaked. Several things not in working order in the room. Staff overwhelmed. Probably the worst hotel experience I have ever had.

A pipe burst above our room on the 10th floor and water was pouring down to the lobby. Our room had water pouring out of everywhere at 6am. The staff ws great and did what they could for everyone, but there is not much they could do. They had to shut all water off in the hotel. I am asking for a full refund plus. Some of our stuff was soaked and we were acrambling to run down the stairs 10 stories.

The property was under renovation. I was out in a newly renovated room. The decor was nice and up to date. However, there were a few issues that the contractors needed to go back and fix. The facet in the tub was caulked or secured to the wall. There was a chunk of cabinet missed from the refrigerator cabinet and there was what looked to be moss, or some other green organism, growing on the sprinkler in the room. When I first checked in, the water pressure in the sink was spotty, however, this could be attributed to them having to turn the water off to renovate, and it resolved itself after awhile. The hotel is located in the oceanfront so you can’t go wrong with that. It was clean and quiet. I’d go back.

We have booked our room a month in advance. When we checked in, we noticed some renovations going on. We were told the pool wouldn't be open until the next day. The next morning the water was cut off. We called the Front Desk and were told they're about to call everyone thst they were shutting the water off for a few hours. We also received an email letting us know about the renovations going on. The hotel should hzve notified us a week before so we could made reservations somewhere else. That ruined our new year celebration.

Love the open balcony ,sound of the ocean.

My husband and I went to see the lights at the boardwalk for the weekend. Loves the oceanfront view.

It was fine everything was cool but picked it for the room and for the indoor pool and the pool is being renovated that should have been something listed before I booked it the kids looked forward to swimming we would have had to gone like to 30 something street to swim and I didn’t want to take them in and out the cold after swimming