何の不足も無く、気持ちの良い滞在が出来た。駅から近く、スーパー、レストランにも不自由しない。

The man in the front of the elevator hall was indifferent though we were waiting for the elevator for a while. When it finally came, it was full of the staff and we could not use it. The staff did not even ask us if we wanted to ride. I was with children and I have never had this kind of experience in London. The attitude of staff at this hotel was surprisingly indifferent to the guests with children.

フロントの方が親切でよかった！

エレベーターがガタガタしてたのが怖かった

予約した部屋が違うタイプの部屋だった。 選択肢がある場合は料金も違うので詳細に部屋の説明をして欲しい。2泊目に部屋を変更してもらったが明らかに部屋のタイプは違ったが、1泊目のりょうの差額は戻らなかった。

ロンドンの主な観光スポットからは少し離れているので、静か。地下鉄やバスでのアクセスは良い。駅前のスーパーマーケットで日用品、食料は買える。同じフロア内でも段差があるので、重い荷物の人は注意。天井が高く快適。部屋の広さはさほど広くない。ドアがバタン！と閉まるので注意。最寄りの地下鉄駅(glouceter road)はエレベーター、エスカレーターがないので、重い荷物の人は注意。

クラシカルな雰囲気が気に入り予約。個人的にマイナス点が無いホテルでした。 リクエストどおりバスタブ付の部屋にしてくれてました。 地下鉄のアクセスが良い駅から近く、大通りから１ブロックはいった所で静か◎。 水圧＋温度＋アメニティ＝◎。Tea Setも充分。 エリザベスⅡのご親戚の住まいだった建物らしくクラシカル。 スタッフの対応もスマートで良かったです。 ロンドンを再訪するならまた予約します。

Staff were very friendly & attentive. Room was perfect for a 1 night stay. Location was very good with bars & restaurants close by. Handy close to tube station as well. Peaceful location as it was set off the main road.

Stanza piccolissima, non commisurata al rating dell'hotel e personale non all'altezza.

Upsides: staff pleasant, clean, lots of hot water in the shower, great location, lovely architecture. Downsides: amenities limited; room small and basic. Room service dish not as advertised. Lift not working so climbed up 5 tall flights of stairs to small bedroom. Had to come back down to pick something up and up again - 15 flights of stairs .. thank goodness i'm not too old to do it and had my back op a couple of years back! No advice sent out before arrival and I checked in to the hotel at 9.30pm. Not appreciated.

Room was nice, staff were helpful, bar was pleasant, location was good. Unfortunately the lift wasn't working, and our room was on the 4th floor, which was a struggle for my husband who has knee problems. If it weren't for that, it would've been 5 stars

It was a great stay inn the right part of London. A pity the lift wasn't working. Room wasn't made up until the afternoon and the shower was a challenge, could have done with a shelf because impossible to bend over without opening the door. Staff friendly and helpful.

The cooked breakfast was poor. Wasnt fresh and the bacon and eggs were awful. Fruit salad was nice and so was the bread. The hotel was way overheated. The mattresses are old and need changing. The bathroom isnt very clean with lime deposits and hair remains.

Polite, friendly staff - nothing was too much trouble. Restful lounge bar, easy to come back to during the day for a cup of tea. Welcoming, clean hotel - I would definitely stay there again.

Havde været rart at vide at elevatoren var ude af drift. Den ene rejsende dårligt gående på trapper og vi blev placeret på 3. sal - blev dog flyttet til 1. sal dagen efter.

Room furniture was old. Most uncomfortable bed I’ve ever slept on at a hotel. Elevator was not working. Left a night early because of the poor quality. The only redeeming quality was the location and the niceness of the staff

Clean room, very large bed, great location It was 3 degrees outside but somehow the whole hotel was absolulety boiling Lift was broken so there was a lot of stairs to go up

Lovely stay

room was good, staff were excellent

Staff were lovely