The room was clean (except for the remote controls). It was a beautiful room. The staff were very good and attentive. Breakfast was adequate as expected. The pool was very busy. One of the hot tubs was broken.

It was a very nice property, and the staff was very good and accommodating

Nice hotel. Staff was super nice.

One tv remote did not work the rooms furniture was badly damaged and the closet door was broken

Breakfast was good. Coffee was good. Staff was friendly. Room was clean and stocked. Pool and hot tub was good. Bring flio flops/sandals for walking by the pool. Hard on the feet.

We booked this hotel because it has a pool and a hot tub. The hot tub wasn't working because it was too hot. When we talked to the pool maintenence person, they said they didn't know how to adjust the temperature. The floor in the pool area is all cracked and chunks are missing. It feels like you're walking on gravel. So getting out of the pool hurt and walking around in there hurt the feet. We had a room with a king bed and a pull out couch. When we went to go to sleep the pull out couch mattress was so thin you could feel the metal springs. It was unsleepable even for my 5 year old. They thankfully gave us a room with two queen beds. The hotel was clean but it is older so the wear and tear on the furniture and doors is evident. The bathroom door on the inside looked like a dog was chewing and scratching on it. There was toothpaste on the walls. The bath tub faucet settings were flipped, so hot was cold and cold was hot. I had a shower in the morning and the fire detector went off. When we went for breakfast, the pancake maker wasn't working. When the maintenance staff came to look at it, he was being rude to the lady running the kitchen, which made it really awkward. All around a extremely disappointing stay. We will not return ever.

Next time You should let your costumer control the air venting/heater .

Rooms are adequate. Nothing fancy but clean. The gym is functional. A good vacuuming would be great. Dumbbells peak at 25 lbs. Two treadmills and the elliptical work great. Parking can be difficult as people see the lines as a vague suggestion. The pool is a busy place with loads of kids right until the 10pm cut off. Not much of a place to relax as an adult. The breakfast is amazing! Fresh muffins/cereal/fresh fruit/fresh pancakes made to order/hash browns/scrambled eggs/ham/yogurt/toast/coffee/decaf coffee/apple juice/orange juice. I understand protecting white linens in the bathroom. Typically there is a darker facecloth left for makeup removal. This is the first time I have had a bucket of rags offered. Yes, rags. They ripped up old towels to be used. I can see leaving that as an option for cleaning up spills and shoes. But for my face? They were rough and threadbare. I decided a trip to the dollar store was better than being charged for staining their towels. I thought white could be bleached. We were also disappointed by our final bill. We saw $77 a night when booking our room but were charged $108.56. I realize other charges and taxes would be added. However, our final total for two night was $248.24

Everything was great overall.

Yes

All good

I booked this hotel for the fact that they had 2 hot tubs and a slide. You would think with having 2 hot tubs you’re guaranteed that one will be working when you stay, wrong! They were both not in use and drained, I booked specifically to use the hot tub. Guests should be made aware when amenities they are thinking they’re getting aren’t available, and offered a discount when those amenities aren’t available.

Check in was very easy and quick. I received a link before my trip to input all information required for check in ahead of time. When I arrived, all the information they needed was there, they provided the room key, and I was good to go. Continental breakfast was great. They had a few gluten free options which was nice. The room was clean, the front desk staff were friendly. The hot tub and pool were great. Check out was incredibly quick and easy. I would 100% stay here again. However, next time I will book through the hotel and not expedia. I had an absolute nightmare booking through expedia. I originally booked 1 night, paid for it, then realized I needed 2 nights. I contacted the hotel to see if I could get a night added to my stay. They were not able to assist with that request because I originally booked through expedia. I had to talk to many virtual assistants on expedia, then once a ticket was created, I received multiple emails from multiple different representatives-- All giving me different information. One representative told me they contacted the hotel, had the penalty waiver waived for canceling the 1 night, and re- booking my stay as a 2 night stay. Then, I had another representative from expedia email me and told me to rebook and email them back the confirmation number. So I did. Another email came saying they're sorry but I will not be receiving a refund for my original booking because they can't get a hold of the hotel. Refund was issued after more emails..

Fabulous. All the rooms have a little sink and some cupboards to keep things in to make little meals. The hotel is extremely clean and the staff is really friendly. Breakfast is free and very good. They have hot water and coffee available all the time.

Staff very friendly

Place was very nice. However with Expedia I am still waiting for my receipt for the room.

Always enjoy staying at this hotel, however the last 2 times I was there, it was -25 at night, there were lots of outlets that were covered in the front lot that did not work.

Room was great, staff was awesome.

Good staff

The room was spotless! Very clean and quite a nice room.