Although I arrived late at night, they kindly helped me with the check-in process.
I was also able to buy drinks in the lobby, which was convenient as I didn't have to go outside.
I would like the front desk to be a little more friendly as there are not many language-friendly staff, but most of the staff are polite so I would use them again.
My wife and I, together with another couple, have stayed at this hotel for almost two weeks in total. Our experience says this is an excellent hotel in various terms. Our standing choice in Budapest.