7.2
良い!
661 件のレビューより
清潔さ

7.4

快適

7.0

サービス

7.6

旅行者のレビュー Best Western Plus O'Hare International South Hotel

1ページあたりのレビュー数
20
40
トップレビュー
TSUNEKI
icon-友人&家族
友人&家族
8.0
/10
21週間前にレビューしました

Hotels.com verified review

車道側の部屋に宿泊しましたが、一晩中走行音が非常にうるさかったです。アクセスが良い分、車の通りが多いのは仕方が無いのかもしれません。そこ以外は、とても快適で問題を感じませんでした。朝食に関しては、数泊であれば満足出来る範囲内と感じました。甘いのもしょっぱいのも両方あって、助かりました。
NONAKA
icon-出張
出張
2.0
/10
45週間前にレビューしました

Hotels.com verified review

泊まらないほうがいいです。空港まで迎えに来てもらいましたがアーリーチェックインしないというと空港まで帰れと言われました。受付の態度が良くない。ホテルの一部が工事中で全然休めない。
Laura
10.0
/10
13週間前にレビューしました

Expedia Group verified review

G
Freddy
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
13週間前にレビューしました

Expedia Group verified review

Everything you need for a hotel stay is there for you.
Ephraim
8.0
/10
14週間前にレビューしました

Expedia Group verified review

The guy who was at the front desk has terrible, heavy accent. It wasn’t easy to understand him. They should put people who can communicate better
Rema
icon-レジャー
レジャー
2.0
/10
14週間前にレビューしました

Expedia Group verified review

The hotel was booked by me for my daughter and friend as it was a Best Western Plus and advertised a 24 hour shuttle. Upon arrival at the airport at midnight, we called for the shuttle as per instructions on Expedia site. Ishmael at reception said shuttle was not running and there were no drivers and that we should have checked the hotel website for shuttle info. The girls spent money on a taxi. Upon arrival at the hotel, the girls went up to their room. They saw hair in the bed and pubic hair in the bathroom. They went back downstairs and told Ishmael this. He took no responsibility, said the hotel was fully said the room was not dirty, but that the housekeepers hadn’t cleaned it properly. He offered a refund for the room, however it was 2:30AM, and the girls didn’t feel comfortable going out to look for another hotel. The girls were given two sheets to put on the bed. We tried for several days to contact the manager Raj. He avoided all calls and was conveniently out or in meetings. A front desk employee told us that Raj had refused us any kind of refund. For your own sanity, do not stay here! We have no idea how this hotel is a Best Western Plus. Dirty room and some of the worst customer service we have experienced to date. Choose another nearby hotel that actually provides a 24 hour shuttle and has employees that show kindness and empathy towards their guests. READ THE REVIEW PLEASE. Best Western needs to intervene and get workers that care and are good brand ambassadors
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Manish
icon-レジャー 家族旅行
レジャー 家族旅行
2.0
/10
15週間前にレビューしました

Expedia Group verified review

Disappointing Stay – Would Not Recommend The room had a strong, unpleasant odor due to a damp carpet near the AC unit, which made the stay uncomfortable. I chose this hotel mainly for the convenience of the shuttle service. Despite requesting the shuttle in advance and arriving 20 minutes early, it was abruptly canceled at the last minute, forcing me to book an Uber unexpectedly. Overall, it was a frustrating and disappointing experience.
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fran
icon-出張
出張
10.0
/10
16週間前にレビューしました

Hotels.com verified review

Clean room, easy check in, good breakfast, shuttle to the airport, friendly staff
James
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
16週間前にレビューしました

Expedia Group verified review

Enjoyed our stay. The front desk attendant had great customer service and was able to help us with our early check in
HILMO
icon-ビジネス&レジャー 家族旅行
ビジネス&レジャー 家族旅行
4.0
/10
16週間前にレビューしました

Expedia Group verified review

They lack workers. The worker from the reception also serves breakfast. At 7:30 there was a lack of food and coffee. We waited 20 minutes for the buffet to finish. And he never stopped talking on the phone. Another one of those properties where the most important thing is that they take your money and then nothing else matters.
Lorette
6.0
/10
16週間前にレビューしました

Expedia Group verified review

Not enough parking.
JOSE
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
16週間前にレビューしました

Expedia Group verified review

Like ittt
Christopher
icon-友人&家族
友人&家族
6.0
/10
16週間前にレビューしました

Hotels.com verified review

It was muggy and there were stains on our pillows and sheets
Jonathan
icon-出張
出張
10.0
/10
17週間前にレビューしました

Expedia Group verified review

I had a great stay, comfortable and quiet stay. The gentleman who checked me in on 6/25 @7pm (didn't get his name) was helpful and kind!
Maria
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
17週間前にレビューしました

Expedia Group verified review

Is fairly close to the airport but its advertised on Expedia that there's a free 24hrs airport shuttle, that is false, they only run at certain hours. We booked this hotel because of the advertised free 24 hours airport shuttle, and even though that was false advertisement, the hotel wouldn't allow us to cancel the reservation and refund our money. Other than that, it's alright for a night stay, we got 2 adjoining clean rooms.
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Christine
icon-レジャー 家族旅行
レジャー 家族旅行
2.0
/10
17週間前にレビューしました

Expedia Group verified review

Room keys had to be set twice before they worked, room phone didn't work, breakfast not ready at 6am. Was instructed to meet at 625 for the shuttle we signed up for to airport. Was siren there at 620 and they left without us. Front seat told us to "wait until 640 or call a taxi on your own" Very poor experience.
Sandra L
icon-友人&家族
友人&家族
10.0
/10
17週間前にレビューしました

Hotels.com verified review

The room was spacious and clean. made use of the refrigerator and the micro. The bath room was very clean. Towels a bit dingy but useable. My stay was very good. When I come back to Chicago, I will return to this location.
Deontae
10.0
/10
17週間前にレビューしました

Hotels.com verified review

was so accommodating and simple
Jessica
2.0
/10
17週間前にレビューしました

Hotels.com verified review

Bed bugs and roaches....i ve was bitten on my back and arm.
shumaila
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
18週間前にレビューしました

Expedia Group verified review

breakfast was good front desk assistance was good
1ページあたりのレビュー数
20
40