ゴールドのサービスは最高でした！ 部屋は大変清潔で、スタッフの皆さんの心遣いがとても良かったです！料理も美味しかったです！さすがフェアモントホテル！！

バスルームが狭い

It was a wonderful experience with my three years old daughter. Even she made a lot of noice I was really glad that I couldn’t hear from the next door!

立地もよくとても素敵なホテルでした。ただ高級ホテルとしてはスタッフのレベルが少し低かった気がします。

ホテルは素晴らしい前庭があり、歩くだけでも素晴らしい景観です。しかし案内された部屋は1Fで狭い駐車場に面していて，残念なことに眺めが非常に悪くがっかりしました。 更に、スリッパやミネラルウオーターもなく、残念でした。

The air conditioner was very noisy. I put a pillow onto it.

Enjoyed lot. The pool area was not small, but crowded most of the night

Location was everything about the empress. Great food at the hotel and near with walkable access to the heart of Victoria. Highly recommend renting a car as a lot of cool castles and beaches are close drives away. The garden was fantastic and live music and salmon at the hotel restaurant was great .

Staff at the front desk are very helpful. Foods in general are pretty good. Breakfast has plenty of options. At the inner harbor waterfront, the location is unmatched. The only thing that I noticed requires improvement is the bath tub window. It is only half closed, so the water easily splashes out on the floor.

The staff are first class, from check in to housekeeping and all those in between

The staff was professional and helpful in every way. The restaurants have a variety of choices to fit all your needs. It is an elegant experience to remember.

Clean room nice staff made our check in early goes smooth and fast.

Amazing staff, great location, scrumptious food

Good location

Our overall experienced was amazing! From the hotel staff,their service and food was fantastic! We really enjoyed our anniversary stay at this Hotel.Very memorable and lovely

Great location. Small rooms for the cost. Hotel is very nostalgic and historical. Very worth while to check it out at least once

A beautiful location and lovely hotel. I would recommend.

Pure luxury…best visit to Victoria ever!

Amazing location. Great hotel. The afternoon tea was a highlight.

Love the property and the history behind it!