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Dusty room in areas. Rubbish behind bedside cabinet. Couldn’t get to plug easily to charge my phone as it was behind the cabinet and when pulled out there was thick dust and rubbish behind it. No deep clean for a long time. Dirty windows, old cobwebs around it. Pool was not in use so very disappointed as we had stayed there for this reason.

Plenty of parking and dog walks around the golf course

First appearances are good. The location is great. But everything is a bit tired. The hotel needs money spending on decoration, maintenance and a few more staff. Dinner service was glacially slow and the food quality was adequate, at best.

We did not have breakfast so can't comment but hotel was lovely and clean and the cream tea was great

Really nice settling, lovely country side. Hotel itself is desperately in need of a refurbishment. It was a nice hotel fairly clean great staff. Just very run down. I would stay again and definitely hasn’t put me off

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Cooked food could have been hotter

The hotel is in DESPERATE need of refurbishment. It’s incredibly run-down. The carpets are in a state in the communal areas a bedrooms and the whole place just needs work - drafty windows, peeling paint, scruffy furniture. But the building is lovely, the rooms are spacious and they are SUPER welcoming of dogs. The fridge was missing from our room, and the swimming pool is also needing some work. The bar food is a lot of frozen stuff, and not very nice. Think Weatherspoons. Breakfast buffet is good though. So much potential there, grounds are wonderful. Location great. Just needs a good clean and decorating!

Clean room, good gym facilities, lovely grounds. Nice bar area and the restaurant was very good

Room was not very good as in creaky floor very small tv and a very noisy fridge

We have used this hotel for many years when visiting family in the area. Could be our last stay however having been kept awake past midnight by other guests slamming doors and being generaly inconsiderate.

Great stay, rooms where clean and staff were nice and helpful. I would definitely book again.

The inside of the hotel didn't match the setting. The room we had did not reflect the price we paid and was very average and we would not book here again. On a more positive note, the food was good.

Staff were amazing

Only given one star cos you can’t give none, no hot water or heating, diabolical

Lovely quiet room, friendly staff , and great food , I even went for a swim ,sauna and steam room What a lovely night away

First two rooms were not clean, the third Wes clean. Long wait for dinner. Parking was good. Staff tried to help when we told them the first and second rooms were no good.

Yes every thing was very good x reception excellent xx

Staff very good but room and corridors showing wear.Room had a few issues which would be easy to spot and deal with had the room service been more diligent. ( safe dead , smelly cupboard which had the second set of towels in, mixer tap for shower very scaled but still worked ,toilet not very clean and did not have a brush ,no usb charging which is nowadays unusual).