総合評価とレビュー Best Western Palace Hotel & Casino

４人でSea ViewのTwinを２部屋予約し、３泊しました。コネクティングルームをリクエストしましたが叶いませんでした。２部屋でシャワーのお湯の出方が随分違うことに驚きましたが、それ以外の点に不便は感じませんでした。建物自体は新しくありませんが、清潔感はありました。明るい屋内プールがよかったです。徒歩圏内のレストランは少ないと思います。

ダグラスのホテルでも比較的北に位置しています。 海沿いの道を歩けばつきますが、船のつくポートからは徒歩30分ほどです。 他の海沿いに面しているホテルが、昔ながらの形なのに対しこのホテルは日本のビジネスホテルのように四角でちょっと雰囲気が損なわれます。 ただお部屋もスタッフの方の対応も満足です。 シャワーの水圧も問題なし、バスタブあり。ドライヤーもあります。コーヒーも紅茶も十分でした。 アメニティに歯ブラシやコットン 髭剃りやくしはありませんし、パジャマもなしです。 また冷蔵庫もないのでご注意ください。

ＴＴレース観戦には便利。コースまで歩いていけるし、プロムナード前だし、とてもロケーションはよい。レンタカーも駐車場に置けるので、島内移動手段を持っている人にはお勧め。

Nice pool and spa , Room - Carpet threadbare, Bed awfully hard and uncomfortable, shower not working Breakfast awful - coffee lukewarm, cooked items not great , pastries stale Not value for money for breakfast Underwhelmed by whole experience

The web site does not show how outdated the hotel is, a major overhaul and upgrade required

Great hotel. Excellent amenities

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It’s been 15 years since I stayed at a hotel in the British Isles and things have not improved. The rest of the world has moved on. The eastern European woman that checked me in was fast, friendly and efficient. The local woman that checked me out was typically surly and uninterested. The room was dirty. In particular there was dirty water in the kettle which was discoloured and may have been there for weeks rather than days. This is a health hazard. In addition, they were seagull poo covering us substantial portion of the window both inside and outside! The bathroom was poor with a small quantity of lukewarm water, so I ended up taking a shallow bath.

The bathroom was a problem- couldn’t run a bath as the tap was faulty. Toilet flush button required some strength to push. Nescafé on hospitality tray- stuck in the 70s… All in all, this hotel needs a revamp.

This hotel is really outdated. There isn't any AC, the walls are really thin, musty, our toilet was broken, the furniture is run down, in dire need of upgrades. Most of the buildings in IOM are old, but for the price, there needs to be upgrades. The breakfast buffet is average, it was just convenient for us.

Great hotel

The location is perfect right on the Promenade waterfront. Everything is within walking distance to The Strand for shopping and dining. Very friendly staff. The hotel is clean and safe but definitely very old and frumpy. In need of repair & updating.

Exactly what we wanted plenty to do and good food

Nice situated property, enjoyed swimming pool,

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Nice stay, the hotel was not that easy to navigate but got the hang of it, staff helpful with on site restaurants/bar/casino. Comfortable beds, everything you need in the room. The only thing I could say negative about this hotel was the well worn carpets, otherwise a great base for tripping about with a really good breakfast & we had a evening meal there which was delicious & good value)))

The location of the hotel is too far out from the centre

Dated as others say. Tatty carpets, walls need painting. Bed quite uncomfortable, but not the worst ever as didn’t prevent sleep. Light in bathroom so old it took 10 seconds to fire up. Coke bottle left behind sofabed. Water stains on wall from previous leak. Fire alarm went off 05:20 Saturday morning, full evacuation. Reception appears unmanned, but a person appears instantly, very impressive! Get a seaview room and you'll be fine!

Second time I’ve stayed here and the room looking out to sea was a good improvement over the one facing the car park. It was a bigger room that seemed more modern and had amazing views of the Douglas bay. Breakfast is self serve and has most things you’d want from cereal, fruit, yoghurts, juices etc to full English so perfect for most needs. There’s a few restaurants on site and I’m sure you can find something to suit, I ate in the main restaurant and had the carvery both nights which was ok.

Typical best western hotel, run down in lots of areas, threadbare corridor carpets etc but the room was clean and the bed was comfortable. Expensive for what it is but adequate for a night or two! Has its own parking behind the hotel which is useful for parking motorbikes etc from plain view.