This is my 2nd visit to the beautiful Hotel Regina Isabella in Lacco Ameno. I ADORE this hotel and cannot honestly write enough about its beauty, location, and OUTSTANDING customer service. Tony, Rafaela, and David at the front desk are amazing, and make sure that any information you may need is available to you. Their genuine concern and warmth for the customer is incredible. Guilt, who served me drinks and lunch on outdoor rock is fantastic, and she was my server last year. Sitting on their rock and jumping in the sea is heaven on earth. I hope to return every year to this gorgeous hotel! Thank you to all the outstanding staff who make me feel so welcome and at home!