Food service was a mess. The first day we ordered food at the bar where we were given the wrong burger and when asked about it none of the staff could confirm it was wrong they needed the kitchen to confirm. Then we were gaven the old menu for breakfast so when we ordered half of the items weren't available, the second day when we ordered a sandwich to the room (in the middle of the day) it took over an hour to arrive, even after 2 phone calls to see where it was. On the other mornings there was always something missing that was ordered like toast or eggs. Other than all the food issues the staff were lovely and the hotel setting was fantastic.

The terrace and views are stunning. The quality of the food is just spectacular. Lovely property. Jacper and Alek in the bar/restaurant are great and made for a really enjoyable visit. Spa is ok depending on what you’re expecting. Fine if you want to do some laps and a quick sauna/steam.

Original grand building in a pleasant location. Poor value for money. Reluctant to check in early, despite agreed that we could to be able to attend a wedding on time. Disappointing view from Room 7 and 8 even though booking was made 7 months earlier. When this was mentioned to the staff at reception, we were told we had not paid extra for the view. The staff members in the dining room were very helpful and friendly.

Great location

Great for reflection and relaxation, and surprisingly exceptional for remote work

We really enjoyed our stay, it's quite an unique experience.

There is a lovely spa and gym. The hotel has interesting rooms. The food is Ok, not so great for vegetarian. Some of the staff not as gracious as at other Handpicked Hotels

Great stay. In house team were exceptional especially in the restaurant and bar

The staff were superb and couldn’t have done enough to help in so many ways - from Check-in to helping us with an early breakfast as we had to leave earlier than their normal hours on a Sunday. Our room on the top floor had beautiful views and lunch outside in the sun on the terrace was fabulous. Our only disappointment was that the bar food on a Saturday evening was poor - I am sure had we eaten in the restaurant it would have been fine but perhaps a different chef does the bar food - some was dry and overcooked and the fish and chips were soggy and disappointing. We should have said more at the time but were too polite. The spa was busy but nice, we didn’t spend much time in there as it was too crowded but that’s not anyone’s fault and is to be expected. We would go back for the quality of the staff alone.

Our third stay love it!

Das Zimmer war klein unter dem Dach, aber alles sehr sauber. In der letzten Nacht war es recht warm die Klimaanlage funktionierte nicht und die Fenster konnte man nur bedingt öffnen das Restaurant und die Küche und das Frühstück war absolut sensationell.

Rooms need updated. Very unlike most of their “ sister “ properties. Bathrooms poor shape and windows filthy. Exterior grounds in need of desperate tidying weeds all over and poorly exterior grounds keeping. Very disappointed with this hotel .. “ Handpicked “ hotel group is known for much superior interiors and exteriors than this one.

Fantastic team. Food ok. Not that much choice but fresh and tasty. Breakfast ok. Not vast choice, but enough to fill you up. Spa etc very good. Beautiful building. Spacious bedrooms

Das Frühstück hatte eine gute Auswahl und war geschmacklich gut. Das Personal im Restaurant wundervoll, sehr höflich und professionell.

Staff in the breakfast room were delightful, the breakfast buffet had a good range and hot menu was delicious. The rooms were lovely and very quiet, you couldn't hear much noise from surroundings at all, spa was lovely too

Beautiful building, staff very friendly, pretty good gym, pool and spa. Breakfast was decent. Evening meal was nice, but vey expensive for what it was.

Very nice place.

Perfect stay

lovely stay will defo revisit

The lady at breakfast (sorry didn’t get her name but brunette, well spoken) was brilliant, fantastic service with a smile. The full English breakfast was incredible - compliments to the chef