検索サイトからあまり何も考えずに選んだのですが、大変気持ちの良いホテルでした。 ホテルのスタッフも大変優秀で、痒い所に手が届くサービスでした。 もちろん部屋も申し分なく、広くて生活で快適でした。 朝食はバイキングではなく注文するシステムでしたが、少々懲り過ぎのメニューで美しいのですが量が物足りなかったです。

町の中心部に位置するホテル、レストラン・ショッピングに便利。 部屋からの景観はオフスビルに隣接、日中はカーテンを開けられない。

部屋が広くて快適だった。リネンも良く、のんびり過ごすことができた。 立地が良く、買い物、食事をするのに便利。 コンシェルジュにレストランを尋ねたが、すぐにこちらの希望に適したお店を教えてくれた。

シカゴの中心部にあり、どこに行くのにも便利。毎朝ロビーには無料のコーヒーや紅茶などのサービスがあり以上に良い。 部屋も広くて快適。しいていうならばちょっとモダンすぎて落ち着かない。

Nice hotel, good breakfast

one of the best hotels I have stayed at in Chicago. Great staff. Great restaurant and rooftop bar on the fifth floor. Location is within walking distance of most everything on Michigan Ave. Room was great , bathroom great, beds great. Would and have already highly recommended this hotel to several people. The only suggestion I have is with the shower products. Accessibility to the pump on the shower products is difficult to pump . If the bottles were a little higher in their holders you could pump the soap out easier , but all of the guests in our room had the same issue with the soap dispenser. Its a small critique , but you should know , thats why you are asking. Great job Gwen

Loved this hotel!!! I picked this hotel because I needed a place to stay in Chicago and because of its name. My name is Gwen and I loved staying here. I loved the rooms, location (it is walkable to everything even the water taxi on Michigan), and the easy access to parking. I can’t wait to stay here again.

Location, convenience, helpful staff

I wouldn’t stay here if you are looking for a 5-star hotel experience. Amenities were lacking on the property and in the rooms, service was mediocre-poor and the rooms are fine but slightly run down. Feels more like a basic, massive chain 4-star hotel than a “luxurious” experience. Wouldn’t stay here again, unfortunately - completely overpriced and I’m surprised that this is considered to be in the 5-star hotel category.

Weekend getaway. Beautiful hotel great service.

Excellent. I love this hotel. Very beautiful snd great location.

Hidden gem in a wonderful location. Spacious rooms with comfy beds. A pleasure to stay at.

Phenomenal location, so many things within walking distance

Favorite in Chicago!

Loved my stay!

This was our 3rd stay at The Gwen. Check-in, room, comfort and staff all great as they’ve been in the past. However, our brunch on Sunday was very overpriced relative to what it was, and it seemed hard to get a reservation despite the fact that it was almost empty when our time came. I tried on a Couple of occasions over the weekend to get drinks at the bar and gave up due to a long wait. I’ll maybe return not sure yet.

Overall highly over rated hotel. I had hoped for a much nicer experience given the local options at comparable costs but was let down tremendously. I highly regret not booking elsewhere. Interactions with staff were cold, unfriendly, uninviting and the several I interacted with during my stay were combative or down right hostile. Hotel claims to be “luxury” but there’s really nothing luxury about it except perhaps the bathrooms.

Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend!

Awesome place to stay. Had a great time in this hotel. Will come back again.

Very Relaxing and Peaceful