wifi無料なはずでしたが、回線が混んでるだのなんだの言って パスワードを教えてくれず、結局使えませんでした。 朝食は普通のブッフェ。 全体的に古い印象でした。。これで4つ星ホテルっていうのが信じられません。 3つ星が妥当な気がします。 チェックイン時にサンドイッチ、水、果物、ジュースを頂きましたが、 冷蔵庫がないので、保管できません。テネリフェは暑いのに。

Breakfast was not really that great. Staffs were ok

Big room with good ocean view

Fantastic hotel - clean modern rooms, 2 main outdoor pools, plus a quieter 'infinity' pool, a wellness centre (including jacuzzi, steam room and sauna), gym and a large buffet style restaurant. The hotel is also ideally situated in Playa de las Americas, a stone's throw from the beach and within walking distance of Costa Adeje and Los Cristianos.

Are 5th stay at this hotel , this year we where disappointed with the food . Breakfast was fine if you got to the restaurant early . Lunch was ok . We went for dinner once it was so busy and the food was cold we where so put off we didn’t bother again and ate out every night . Amazingly clean . Staff are so helpful and great location

Luksushuoneisto ylimmäisessä kerroksessa poreammeineen oli todella siisti ja upea merimaisema täyttivät toiveemme täydellisesti.

618 added bonus Great balcony with sofa, sun lounges & large covered cabana. Downside noise till 5am from veronicas

Gode værelser, poolområdet rent og masser af plads til liggestole af forskellige typer. Resturanten var lidt rodet. Personalet havde for meget at lave, med at rydde og dække bord sørge for drikkevarer. Bedre om der var mere selvbetjening. Utroligt som der spildes meget mad, gæster som fylder talerkenen og ikke spiser det de tar. ikki et skilte med at tænke på madspild.

Amazing no complains

Balkonen var ret smal. Hvilket ikke er negativt, fordi værelset lå på bagsiden af hotellet, hvilket var godt, fordi solen skinnede iķki ind på værelset dagen lang. Værelset var ret stort. Kan godt anbefaldes. Personalet er søde og dygtige mennesker.

I'll get the good out the way quickly. The pool areas are amazing - especially the Solar Terrace which is a quiet oasis away from the loudness of the main pool. The Solar Terrace has an absolutely beautiful infinity pool and amazing area for of Banana Trees for the sun loungers. One of the best pool areas I've encountered. Now for the bad. Food is terrible. I went half board and I didn't even bother with breakfast after a couple days - it was rank. Dinner was not TOO bad as they do pasta fresh in front of you but the rest was horrid. You have to pay for things you really shouldn't be paying for. There is a DAILY charge to use the safe in your room! Crazy I've never had that before. Having your possessions secure in a safe should be a basic necessity of a hotel room. It wasn't expensive but on principle I didn't pay which meant I kept a "DND" tag on my door as didn't feel comfortable with cleaners coming in with my money and valuables laying around. They use a Third Party rental company for irons and ironing boards so you gotta fork out more cash if you want to go out in nicely ironed clothes. I've gone to two star hotels that will let you have an iron for €10 deposit which you'll claim back afterwards. Here you're paying €20 each time! They also slapped a fee for the drinks I had at dinner. They never tell you this just charge you at the end! A drink should be provided at dinner if you're half board! These endless feed soured the trip for me.

Great location and staff all seemed very hekpful, professional and efficient. We had a really good stay here.

Everything are perfect, we are very satisface for every attention, The attention en every area is excellent. Thank.

accueil parfait mais beaucoup de choses sont payantes et non indiqué dans l’offre l’eau est payante à table ou tout autre boisson dailleurs. 2,5€ la petite bouteille d’eau à chaque repas ca monte vite. nous avions la demi pension lors de notre départ nous n’avons pas profité de la demi pension il fallait payer en plus 22€ par personne sans les boissons pour déjeuner le midi avant notre départ ! à savoir que la demi pension prise à cet hôtel c’est le petit dej plus un des 2 autres repas du jour déjeuner ou dîner. bruyant boite de nuit coté rue et animation coté piscine. dommage pas de plage privée avec transats il faut aller sur la plage publique et le parasol +2transats 12€.

Lovely experience just like last year! Hope to see you again next year!

Lovely hotel very nice staff

Very

Despite initial hiccups on our arrival (day of the strike) - we thoroughly enjoyed our stay at Alexandre Troya. Friendly and helpful staff, remarkable facilities, lovely food and comfortable room. Would highly recommend. Diolch yn fawr - muchos gracias - thank you!

Really great, helpful staff, clean, friendly, lots to do

We hadden de panorama room.Deze is fantasties. Met een groot balkon en ligbedden een hottub aanwezig, mooie ruime kamer met mini bar