空港からバスがでており、便利でした

フロントスタッフは親切に対応してくれました。部屋のベッドも広くて清潔、バスタブもあり、ドライヤーはなかったけれど、電気ポットはありました。 朝食は種類豊富でおいしかったです。

遅くなってしまったのですが優しく対応してくれてありがたかったです

Service was slow in the only restaurant in the hotel with only 1 over-worked lady working all the tables (not her fault.)

The hotel common areas were beautiful but the hotel room itself was dated and run down. I requested two beds but they gave us one king. It was only one night as we flew out of Heathrow the next morning, so we didn’t bother asking for a change. Staff were friendly and helpful, restaurant was nice and the food was good. It was quiet and we felt safe. I probably wouldn’t book here again in the future as there are lots of options for hotels in the area.

Fantastic welcome, lovely staff. Clean and felt safe.

Very convenient

Very nice hotel. Easy to get to from Heathrow via local buses. Friendly staff. Nice bar areas. We got a room upgrade and a couple of free drink vouchers.

The place is clean, comfortable, convenient for airport bus ,a little pricey but you got what you paid for

Overall good service but frustratingly the key cards were faulty so each return to our room meant a trip back down to reception to reactivate our card

Staffs are very friendly.

Hotel was ok nothing above average, we booked and paid for the upgraded room only to be told by reception we had not, we had travelled from Canada so had no access to our email, once in the very small room we had access to email and being able to prove our booking, returning to the reception who still did not admit the error.... Seems a small error but the error added well over an hour to our check in which was unnecessary had the reception listened I do not recommend this Hotel and wiĺl not return.

Excellent reception staff and speed of check-in

This hotel earned its status. The facility is clean and accessible. The staff were wonderful and were able to find availability and check me in early.

Stayed overnight at the Radisson Blu Heathrow before an afternoon flight the next day. Check-in was smooth and efficient thanks to trainee Dhruti at the front desk, who was very attentive and helpful. The room was clean and comfortable, and the breakfast offered a great selection. Excellent choice for a convenient airport stay.

Was never given my VIP upgrade. Another big wedding another night of the fire alarm going off.

Very good staff and service. The hotel is a bit tired and needs major upgrades in rooms.

Dingy ground level room with noisy air conditions and twice during the evening someone tried to get into the room.

O QUARTO MUITO PEQUENO

Friendly helpful staff but a bit of confusion in restaurant with respect to taking our order etc Room was comfortable but almost zero water pressure Carpet in hallways needs to be replaced Patio outside restaurant (the tables) were not well maintained. Overall still good experience - just a few small details that could use some work.