We arrived at 6pm and the receptionist told us that someone el arrived with our reservation name saying thay we won't arrive, the other person signed and everything, then they gave us an other room rigth infront of the "fake" resevation, when we arrived to the room, the guest open the door, and came with us to tell us that someone else gave him our reservation (how he knows that we were the real guest? Because the receptionist gave him this information) the "fake guest" told us that even sometimes other guest openehis room, everything super weird, then the room smelled alot of cigarette, worst experience ever in hotel, we left the hotel because we felt very unsecured, expedia help us to negociote to pay just one night and the pay us back the rest (we supposed to stay 3 nights), of course we left the hotel 15min after our arriving