総合評価とレビュー Microtel Inn by Wyndham Wilson

The American flag on your property is in terrible shape. Shame on you...im not coming back just because of that.

The stay was great. The problem was the double charges that appeared on our and our daughters credit card. We paid advanced in full on May 9th. Our stay was May 16-17. We had 2 rooms and we had to add our card for incidentals, our daughter added her card for her room. A week later we checked our credit card and we were charged in full for our room. We called the hotel and Michael said that "expedia's credit card was declined and so we were charged". We were told to take it up with Hotels.com as it was not their problem. We asked about the other room and were told that the room went through fine, nothing declined. We then called our daughter and found out that was not true and her card was charged in full as well. Right as we were looking to contact Hotels.com, Microtel called us and said there was a mistake and they would take care of it. We then mentioned our daughters card was wrongly charged and he said he would take care of that as well. This is unacceptable and thank goodness we check our purchases. How many times has this happened to others. I will think twice before booking with Hotels.com again. I don't know how the process works between Hotels.com and the hotels, but this does not sound like it was Hotels.com fault. However, if this is acceptable behavior by its hotels then that is a problem and will affect our future usage of Hotels.com. (and our daughters, and family, and friends). Our charges have yet to be reversed. I will file dispute with CC soon

My room was previously used as a short stay and was left dirty with the door open.

Our room was damp and it smelled musty. The air conditioning unit was very noisy.

Quick check in very friendly. Bed very comfortable, good area around all the other properties in area.

It was clean and quiet. The only thing I didn't like was. NO ELEVATOR. But all in all. It was a good experience. I would stay there again.

Clean, comfortable, and quiet.

A quick stop on our way to FL. The person who attended us gave us a room far away from an inconsiderate customer who was smoking marijuana. We really appreciated that. The room was clean and beds were fairly comfortable. Breakfast was decent.

Pros: The best thing was the housekeeping. They made a shabby and dirty room presentable and clean, kudos to them. Please tip them if you stay. Cons: The carpet was the filthiest I have ever seen in my life. I felt like walking barefoot on it would make my feet dirty. The free breakfast was decent. Overall, it's okay if you just need a cheap room for the night. If you care about cleanliness, pay a little more elsewhere (this complex has several hotels).

I have to say everything has been really nice as far as the property. However, one employee was always unpleasant, bad mood in each conversation I had. Especially the last two times. If you look back at my history of stays. I did finally get his name this time. However I don’t want to be retaliated against for future stays. Also one young lady was helpful as she should be, she tried figuring the new computer system out , she stated she had not been trained and apologized over and over.

Very clean. We were given choice of a downstairs room, yet to go through complete renovation. Other floor which was renovated was offered, but I did say the first floor would be fine. Place was very quiet & clean.

The place was clean. However it can use some renovation. Check in and front desk was quick and efficient. We were in a rush so we didn’t try their breakfast.

Fine for the price and an overnight stay.

The carpet is in serious need of upgrading.

Every thing was nice from check in to check out and staff was friendly

Not so great. Shower floor and bathroom floor nasty dirty.

Close to I-95

We were staying here on our way from Hilton head to New England. The room was clean but had a strong air freshener (or something!) odor. The carpet felt damp on our feet. The bed was comfortable. I’d probably pay just a little more and stay at a different hotel next time.

Friendly staff. Easy on and off the highway.

Bed was very comfortable, room clean and well maintained