総合評価とレビュー Pine Cliffs Residence, a Luxury Collection Resort, Algarve

This is a wonderful, large resort for a holiday with a small child. A fabulous heated indoor pool, and lots of things to do. Everything is in great condition, clean and safe. Housekeeping did a magnificent job on keeping our apartment tidy.

Cockroaches, baratas, cucarachas! Whatever you call them, they got them at this place. We booked a two week stay at this property in April. After a few day we found roaches in the kitchen. We asked to move but were told that that they would do a thorough cleaning and this would solve the problem. They said the resort is in nature and we might find the same problem if we moved to another unit. After another few days the roaches appeared again. We insisted on moving this time. Even though we were told the new unit was ready for us to move into, when we got there there was a maintenance man repairing a number of problems in the unit. He repaired a number of the electrical fixtures in the unit, but later we discovered that there were more electrical issues. We phoned and asked to have these issues addressed but no one ever came. The location is beautiful, including the beach and the swimming pools. The units themselves are well decorated. The kitchens in the residences are small and the sparely equipped. One thing that was problematic with both units was the fact that the supplied teflon frying pans were heavily scratched. The management should realize that these are unhealthy for guests to use. The seals on the windows in the first unit we rented had failed and the windows were all fogged up. It was also noisy, being close to the road. Overall, not the best experience.

Alles top.

Very friendly staff, we were made to feel instantly at home. Where we had issues with our room these were attended to straightaway. Grounds are beautiful and the walk around the resort was a pleasure. The beach is fantastic and picturesque.

Beautiful property, great beach, friendly staff!

Sehr schöne Anlage, tolle Angebote an Aktivitäten.

A resort that is clean with good facilities, let down by expensive poor quality food and some (not all) very poor staff.

Found the staff not very friendly or helpful and a little bit rude at times. Overrated resort in my opinion and we were disappointed with out stay overall. We also found the resort was far too big and impersonal. The cliffs were beautiful and the rooms were spacious.

We had a two bedroom suite at the Residences. Hotel is beautiful but it is very spread out. To go to beach and main hotel building you need to take a shuttle which you may need to wait for 15-20 minutes. For a 5 star resort service was a bit spotty. We had a mishap at breakfast- was told we can do a la cart instead of buffet but ended up waiting for 1 hour to get eggs which was ridiculous. This hotel is also outside of Albufeira so location is not super convenient - you have to drive to town.

Ótima experiência, gostamos muito do hotel, limpeza da casa muito boa. Mas acredito que o serviço ao hóspede como recepção, guest services, concierge deveriam ser melhores para nivelar com o restante da hospedagem que foi ótima. Falta de funcionários para atender, concierge errou com a gente…Acho que poderia ser mais personalizado

The property is beautifully manicured and our stay was very comfortable. We enjoyed every minute.

Great relaxing place to stay, with the family.

Lovely place! Amazing to stay at the Pine Cliffs.

Food on resort is very over priced

Die Küche in unserem Appartement war in einem schlechten Zustand. Ansonsten eine sehr schöne Anlage mit äusserst freundlichem und zuvorkommenden Personal.

Excellent place for a family vacation:

Property was beautifully maintained and the staff was very friendly and helpful. Excellent dining on property as well.

Absolutely wonderful stay at Pine Cliffs. I travel a lot with work and stay in many hotels. Hands down, Pine Cliffs is one of the best resorts I’ve stayed in. The most amazing and helpful staff that make the whole family feel welcome. Their focus on the children is incredible, with our son being welcomed by name, high fives and a hug each morning at breakfast. The resort offers something for everyone in the family. Plenty of entertainment for Children, quiet areas for Mum and Dad. Great food, stunning views and a brilliant shuttle service to make getting around with a group so much easier. We will be back for sure!

.

Liked the rooms perfect for families but terrifyingly expensive to dine there. Cheaper to uber to an expensive restaurant and uber back than dine on site.