総合評価とレビュー JW Marriott Hotel Rio de Janeiro

Good

施設は新しくはないものの、きちんと手入れが行き届いている

スィートルームにUp Gradeしてくれて、Executive Loungeも使い放題で有りがたかったです。

ロケーションは抜群だが、窓が中庭に面した部屋で海が全く見えなかったのが残念だった。

Marriotであることから期待していたファシリティーについては大きさや豪華さの点で期待を下回ったものの、ロケーションの良さ、スタッフの接客の良さについては期待通りのものだった。英語のレベル、接遇の丁寧さ、親切さ、レスポンスの良さなどはさすがマリオット、ブラジルの他のホテルの塩対応と比べるとレベルが違いました。

スタッフの対応がとても良かったです。

11月に4泊しました。全体的には高評価ですが、スタッフの対応がいまいち。何を頼んでも時間通りに行きません。レンタルサイクルを頼みましたが、ホテル側の指定時刻よりも1時間遅く手配されたり、空港までのタクシーも遅れました。これもブラジル国民性とあきらめましたが、余計な時間をたくさん使いました。

Excelente como sempre e em todos os aspectos. (Local, estrutura, atendimento)

The hotel for the amount money per night is high. It is what it is I see this when I make my reservation.. 1. The breakfast can and should be better. 2. Oatmeal should be hot / It is not. 3. One of two things need to happen with the open food that is served / Either exterminate the flying bugs or cover the open food. 4. The servers are awesome..

This hotel was so mediocre it almost sucked for the price point. I stayed here three nights and the facilities are so small and cramped. The pool is absolutely tiny with only about 10 chairs to lounge in. The bar downstairs/lobby had a weird rotten smell and seemed as if there was no AC. Not to mention this hotel is OLD. Not good charming old but OLD. I could hear people talking through the pipes in my room, so clearly too like they might as well had been in my room having the conversation. Also the rooms are TINY and not updated AT ALL. The service was so meh. I tried to check in and the front desk asked me to wait and then proceeded to get rooms ready for an entire flight crew who arrived after me and I STILL had to wait afterwards. They were also randomly handing out water (not to everyone who was waiting) because, again, it felt as if there was no AC. The front desk workers did not seem like they were interested in being there to be honest. So disappointed with this hotel especially because of the price point. Definitely not worth it. I stayed at The Sheraton Grand Rio for three days prior to my stay here and it is SO much better, better views, amenities, service, rooms, food, and was somehow cheaper? I will definitely not be returning to this hotel.

Excelente

Popular destination, competent staff that speaks English. Friendly attentive staff, and the AC was fantastic lol

We had an excellent stay while vacationing in Rio. I’d highly recommend JW Marriott Copacabana for the access to beach and central location to tourist attractions. Great service, rooms and amenities.

Zu teuer für 1 Nacht

On copocabana beach, free beach service and exclusive spot on the beach

Went with my daughter, safe hotel, excellent breakfast, front desk provided concierge services, there is a money exchange window inside hotel. Location close to everything, yellow taxi cabs always in front for convenience but metro is also walking distance.

The view from my room was incredible! The staff treat you well, the breakfast was amazing.

Very good place to stay will be visiting again soon

The manager sucks and the Property has not been updated in 20 plus years.

It was awesome.