部屋の一部ですが、掃除機が届きにくい部分の床に前々からあるであろうゴミや埃ありましたが、全体的には清潔で快適でした。

Kind staffs!

四つ星だけあって、全て清潔でいいホテルでした、初日の夜にランドリーサービスをお願いして、次の日の朝に取りに行ったが出来ていなくて、夜には用意できるという事だったけど、まだ出来ていない物を渡されて。。再度お願いしてすぐにやってもらいました。日本なら有り得ない事が起きますね。あと、配管が良くなかったです。 英語しか通じませんま。

古き良きイングランドの邸宅な趣き。部屋に行くまでの廊下は雰囲気がある感じです。部屋はこじんまりですが、満足。暖房調節等、日本人には不慣れな設備かも。

こじんまりしたとても素敵なホテルです。お庭には果物の木があったり、そこにリスの姿を見つけたり…癒されます。滞在される方は隣りにあるジムを利用することが出来ます。いくつかの棟に分かれていて、いろんなタイプのお部屋があるので、次回利用する時は違ったタイプのお部屋に泊まってみたいです。駅からもそんなに遠くないですし、町の中心にもスケルダーゲートブリッジを渡ればすぐなので便利です。私たちが泊まったお部屋には冷蔵庫が無かったのだけが残念でした。

清潔で、内装が可愛いお部屋です。 イギリスらしく、本当に癒されるホテルでした。 スタッフもとても親切です。 ここのホテルは最高です！

Bit of a whirlwind visit, but we enjoyed our stay here. The room was clean and well appointed, the staff were very pleasant and helfpul, and the breakfast was excellent.

Lovely building, great cosy room & awesome breakfast.

The hotel was very quirky and well presented with very friendly and welcoming staff. The bed and pillows were very comfy and the shower had excellent water pressure and temperature.

Good service

The internet was good, our room was very spacious & well equipped with beverages. The surrounding area was very quiet at night and it was within a short walking distance of tge city centre. The bar had a nice ambience & well trained staff.

Lovely hotel. Fab location. Staff were really helpful and lovely. Food was amazing. Would go back.

We stopped in room 52 at night after walking along the walk way to the room nearly tripped a few times on the step to the front door even though it was a small step very hard to see at night. Room was very clean. The heating in the room was on all night, the room was too hot to sleep. Bar & reception staff excellent . We thought the breakfast was very poor, it was advertised as a buffet breakfast and was a fixed breakfast so not what we were expecting, they missed the toast & mushrooms off my breakfast. Coffee was warm , milk was very cold making the coffee even colder. Breakfast was all hot. Location was brilliant just around corner from all attractions. We would recommend people to stop but just not eat there very over priced food . Parking is cheap in comparison. Over all good just expensive for what we got. You did ask for a review.

The hotel is lovely and friendly . The bed was so comfy and loved the bedding and towels. The bathroom was t too good. After a bath and you pulled out the plug there was a ball of hair it was disgusting. The breakfast was yummy. Still a gorgeous place to stay and town just round the corner.

Very comfortable stay, convenient for all the restaurants, shops and sights in the city.

Sehr leckeres Frühstück und sehr freundliches Personal, die Bettwäsche hatte einzelne Flecken und die Einrichtung war leider nicht ganz so schön wie auf den Bildern. Es lohnt sich also eine höhere Zimmerkategorie zu buchen.

Beautiful hotel, friendly staff and lovely food. Good breakfast menu and the evening meal was amazing - highly recommended. We had no problem getting parked and it took just five mins to walk into the centre of York. We will definitely be booking again.

Close ti the river and the sites of York. Great staff, clean rooms and a building with character

Lovely hotel, we had the Orange cottage and breakfast was worth every extra penny. Parking was steep at £15 but overall enjoyable stay

The towels had make up on them. We were unsure if the sheets had been changed and honestly... The room was just quite small. Actually smaller than going to an Ibis or Premier Inn or something and was considerably more expensive. So overall we weren't impressed