様々なリクエストに対してスタッフの対応が早くて適切に対応していただきました。 ありがとうございました。

ダウンタウンのど真ん中で、とても便利でした。

バンフの街中にあって観光にとても良い。 レンタカーの場合は、周囲に交通規制があるので注意

We had a lovely staff trip to the Mount Royal! Rooms were clean & comfortable/ updated and the location was fantastic. So many restaurants, shops and local entertainment outside our door. The only thing that was dissapointing was that only 4 people were aloud in the hot tub at a time, when there's clearly enough room for more. We did have a larger group so we all went in shifts but the common area attached made for a great communal space to lounge and enjoy warmth while we waited. Our group of 15 also enjoyed a team dinner at Brazen and WOW what an experience! Great service, great food, great atmosphere.

Hot tub was nice, employees were awesome and so helpful. Loved the location in the heart of Banff.

Amazing

Staff are the only good part of the property. Next building bar noise until 1,2 am; bathroom window shade did not close all the way down-used a bath towel to cover. I do not recommend this property for anyone.

Great location in the heart of downtown. Parking on site, two nice jacuzzis on the roof top with stunning views!

Overcrowded hotel that is not worthy of the money we paid. Not friendly personell at the reception.

Great place

Great stay in downtown Banff! Always a pleasure to visit.

The room was cozy but it

Great location. Nice room. The heater in the room was super loud. Room 358.

Clean rooms and nice staff

We are 3x repeat guests. We love this hotel and especially enjoy the rooftop hot tubs! It’s conveniently located on the main strip with many dining options available nearby and plenty of on site parking. Comfy beds, perfect shower & bath products. Always clean! See you next year!

Check in was simple and they did their best to make me feel welcome. Combined two reservations so I did not need to move rooms.

Lovely Australian girl at the front desk, great staff in the restaurant. Rooms are a good size, clean, beds nice and comfortable with fluffy feather pillows:) Nespresso coffee machine takes it to next level!

Perfect central location. Rooms were clean and quiet. Hot tubs were great. Would stay here again.

Great location. Large room, 2 good size beds. Negatives are that the Hotel is getting a little dated. The rooms and beds could do with an update. The plus is definitely the location, right on the high street, close to shops, bars, restaurant's, buses etc. great, friendly staff. We would come back.

Fabulous location, lovely comfortable, well appointed and clean room. Super comfy bed. Great rooftop hot tub. Restaurant excellent food and service