The reception staff were lovely, we asked for a product to which they'd bring to the room but it wasnt what was asked, assuming they were out and just left whatever to make it up. The room wasnt what the pictures advertised and was very old and dated looking. The curtains had holes in them and the air conditioning did not work in the old duct vents even turned on to its lowest setting of 18°. The room definitely wasnt noise cancelling as we heard sirens no stop from the traffic outside and the room next door banging walls and slaming doors. The carpark is a tight squeeze if you have a large car and in general be cautious.The only solid point is the bed was very comfortable.