総合評価とレビュー Hotel Barcelona Universal

地下鉄の駅が目の前にあり、バス停も近くて、交通の利便性は非常に良い。 無料の水は、ペットバトルを持ってロビーに取りに行かないといけなかったり、歯ブラシも言わないと交換してくれない。 また、洗面所の電気が切れていても、言わないと替えてくれない等、サービス面にやや不満を感じた。

館内は清潔感があり、スタッフも皆さん親切でした。地下鉄の駅は眼の前ですし、歩いて海岸やゴシックエリアに行けるところにありロケーションも便利です。

地下鉄パラレル駅のすぐそばで、近くにはバルの集まる通りもあり、ロケーションはとても良い。部屋も１人には十分な広さで、バスタブも付いていた。 １つやや不満だったのは、朝食が７時半からだったこと。せめて７時にはレストランを開けて欲しい。

スタッフの皆さんがとてもフレンドリーで良かったです。 早朝観光のため朝食時間前に出発する私達にピクニックBOXを用意してくれたり、家庭的な心遣いがとても嬉しく滞在中とても快適に過ごせました。 有難うございます。

Decently located to La Rambla. The hotel itself was very comfortable. It has an excellent staff. Every person we came into contact with was great! The room was nicely appointed. Every thing we needed! If I had any negatives it would be that the hallways are very noisy. The doors close loudly and you can hear every conversation people have walking down the hall. I’m not sure anything can be done about that. It didn’t really bother our sleep.

Enjoyed very much staying here. Corner room let in plenty of light and fresh air. Spacious room and bathroom.

Great location, clean rooms, quiet and helpful front desk staff! Would definitely stay again.

Restaurant mediocre bedding awful

Muy buen desayuno.

sehr zufrieden

It was okay but too noisy from street.

So I booked this hotel and it said free parking as a perk for Platinum status with Hotels.com. Got there to find there was no parking. I found the lady at the desk very dismissive of any support I asked for. Also, I had left my wife in the car as I was expecting to park - I was made to fill out all of the details on an iPad which was not working well & kept typing the wrong letters and wouldn’t delete. I asked 4 times for help and wasn’t given any. Then - I was made to take the iPad out to the car to get my wife to sign - even though I had asked if we could do this when she actually made it into the hotel. There is a way of making people feel welcome at a hotel - and this wasn’t it. So clearly Hotels.com and the hotel need to clarify what they advertise as options between them - as I’m sure the blame will just turn into finger pointing. However, being supportive and helpful to a customer is the first bit. A male employee on the door guided to a parking area - which was a cost I handn’t factored under the circumstances. There were other hotels I would have chosen if I’d known this was going to be the case. Room was fine. Area was ok.

Le seul bémol le bruit de la rue.. Demander une chambre qui n’est pas à côté de la route. Sinon top

Convenient location, friendly staff, quality room. We were very satisfied.

Great location and fair price for the proximity to things in Barcelona...on a public bus route as well.

Hello it was perfekto!!

Reception staff were very friendly and helpful. Hotel is in a good location with a metro station directly outside and a 10 minute walk from Las Ramblas and the port. Rooms were a little dated but had everything needed for the stay including an iron. The view from the rooftop is stunning, especially at sunset. Don’t be fooled by the size of the pool though it is quite small, we didn’t use it but would be OK to cool off. Would definitely return and have recommended to others since our return.

The Hotel's location is very nice to use public transportation

The hotel itself was fine however the area was pretty rough and we did not feel safe walking home in the evening. I will say the hotel staff were excellent, super friendly and helpful. I wish it were in a better neighborhood

Friendly, helpful staff. Great assortment of food at breakfast. Great view from roof top bar/solarium. Convenient location for our stay in Barcelona.