Flexibility to accept early checking in service Immediate room clean up service Friendly staff Good restaurant Beautiful roof top bar Good location

Na

It was very clean and staff was very attentive.

Interesting Rose Hill neighborhood. Fabulous roof top bar/restaurant. Noisy room on 2nd floor right above the entrance to rooftop bar. People coming and going loudly all night. Called for towels, never got them. 3 women in room and they only leave two towels. Clean, large room.

Amazing location, beautiful rooms, super friendly and efficient staff. We travel a lot and this was one of the top hotels we've ever been in. We'll definitely be back our next time in NYC.

Great location! Great staff, very friendly and helpful. Will definitely stay here again.

Friendly and helpful staff

The hotel room was tremendous! When we arrived, my daughter )16) wasn’t feeling 100% and we all needed the morning to rest after traveling. Waking up late with the curtains drawn in your comfy bed was just the thing. The high water pressure in the shower, lovely smelling shampoo & toiletries, high end bathrobe, coffee maker in the room, and the nearby bagel spot - set us up for everything we had planned to do in NYC, which was a lot. The proximity to Union Square and the sub way stop on the corner was also great. Thank you for your service and hospitality!

Great

your front desk staff—they were truly stellar: courteous, helpful, and professional throughout my stay. However, there was a lack of communication when it came to requested items that needed to be delivered to my room. Unfortunately, they were delayed

Jejejejejdj

great place

Nice design

Nice and clean, great location

Great stay in a good, walkable location. Good value and exceeded expectations based on the lower price point for the area. Helpful staff, free coffee and pastries, free bottles of water upon request, free drink coupons for rooftop bar.

I liked the rooftop bar

Great location, super clean and all staff was very friendly and helpful. I really appreciated the free water at the front desk!

Amazing staff and property. Will definitely stay again.

Service was great, but no breakfast on site. Location is nice. Doesn't feel like there's enough personality in the room design but overall, a solid experience

Great hotel! Comfy, clean, beautiful! Great staff. Parking was awful, valet was expensive and takes 30-45mins to get car back. Other than parking being a nightmare, everything else was a dream come true!