The room is clean, the service was really good, the location is perfect, but bad thing happened at the last moment.The chuttle bus to an airport that I booked was noshow eithout any reason.Hotel staff made an effort to contact with the shuttle bus, but he coudn't catch it. In the last minute, I have to go to the airport by a taxi. I was about to miss my flight.I think the shuttle bus is lack of responsibility.