夜中に上の階の人が歩いたり椅子を動かす音が響いてうるさかった。 建物の構造のせいでしょうか？

スタッフは非常に親切でした。

お店は8〜10kmに集中 この辺りはレストラン、oxxso（コンビニ）何もなし ホテル内も何もなし

部屋の説明をするベルボーイ、せめて英語がしゃべれる人でいて欲しい。 タオルが不足なのか、『ない』という状態には困りました。 でも、アットホームで、民宿的感覚かな。

Terrible todo fue el peor lugar hasta hoy en hospedaje

Las 2 habitaciones mal una no funciono el aire frio la otra minaba agua del piso la comida terrible pan duro agua sin sabor muy poca carne dura la vajilla despostillada las tazas percudidas la peor experiencia de un hitel. Solo estuve 1 noche habia pagado 3 y tuve que salir

Todo muy bien el personal muy atento y cordial. lo que no me gustó es que el baño de la habitación no tiene ventilacion

We found the staff friendly and helpful (there were some rude guests one day that insisted on having their music louder than the music at the bar - no one seemed concerned with the complaints and didn't really do anything about it. I did get in trouble for moving umbrellas but it got worked out in a satisfactory manner. Our room was very clean, spacious and a lovely view. We also needed extra blankets and they were delivered promptly. There were a couple of days that the showers and foot wash was not working coming up from the beach. The food in the one restaurant was interesting - there was always something that we enjoyed at each meal. Very special mention to the two evening staff at the restaurant - Catalina and Dali ***** There were some amazing staff worth mentioning, the lifeguard at the pool, Diego, Eliseo, Merediem (front desk) there was also a person at the front desk who did not speak any English but figured out I needed towels and got them for us, Migel Angel, Pedro and Victor (bartenders) and the two beautiful humans at the beach making hamburgers - each one touched my heart and made our stay wonderful. I am not sure if I will get back to Solymar but I feel blessed to have been there.

muy bonito , buena la comida y atencion

Personal amable

Comida deliciosa. El lugar y empleados amables aunque al inicio tuve un problema con mi reservación se resolvió bien y los empleados amables. La gerente no recuerdo su nombre muy paciente y amable

I don’t even know where to begin with this property. I thought I would be celebrating my birthday at a nice and equipped resort and this was no where near that to say the least. The hotel is outdated , the rooms are outdated, the food is lacking and the front desk staff can use a little more training. One of the first things for any future guests to know is PLEASE bring small face towels because they don’t have any and don’t provide any. The only towels they have are medium and big towels and the medium is still too big to wash your body. They provide blankets on request and are not in every room. Mosquitoes run ramped in the rooms so make sure you get some bug spray to use. The hosts that walks you to your room should not hound patrons for a tip. Let them offer you one. I was literally walked two steps away to my room from the front desk and the first thing the host said was “do you have a tip for me”. Then the room I was given was not up to any standard the balcony is nasty and needs cleaning and also the view below my room while standing on the balcony is full of trash it definitely wasn’t a site to see. There are no activities on this resort so please don’t expect any other than getting in the pool and going on the beach. What I will say is that it being on the beach would’ve been the only plus. The bar staff were all nice and kind. I was so very disappointed in the food options that were provided. The food options that they had were catered to Hispanic taste buds.

My family and I had a great time here. It’s not a fancy hotel, but it has what we were looking for: great location, private beach, clean rooms, good food ( very Mexican style), nice pool for the young ones, and friendly staff. What we saved on this hotel, we spent it on tours! It’s a good choice for practical and non picky people. If you’re looking for a hotel with the basics, this will meet your expectations. If you want something fancier, pay more! I’m happy I found this hotel. I met my budget and style. Thanks, Solymar Stay: March 26-April 2

I came with my family. This hotel had what we needed: great location, private beach with benches and shades, nice pool for the young ones, good food and clean rooms. For the price we paid, Solymar met my expectations and my style. No internet or cable in the rooms but we just came to the rooms to sleep! Good place for a family with an average budget who wants to spend money in the tours rather than in a fancy hotel. Very kind and efficient staff!

I rarely leave negative reviews, but this place needs improvement. The room had roaches, which was unacceptable. When I reported it, the front desk told me to follow up with cleaning staff myself. No hair dryer (you have to ask), no mini fridge, very noisy AC, and old patio furniture. Staff seemed unprepared, and there’s little to no management. Check-in was confusing and nothing was explained. The kitchen and coffee area are very basic. Positives: the food is tasty, the beach is beautiful, and the beach bar is nice (though limited menu and opens late). Be aware the ocean is rough and not always safe for swimming. Also, if you plan to rent a car, be cautious rental cars seem to be targeted, so Uber may be a better option. Overall, great location but poor cleanliness and service.

Pool bar was closed. Only once place to eat and one bar open. Hotel store was over priced. No coffee if you like coffee. And when there was coffee it was like straight dirt. I would say go if you don’t plan on being in the room or at the resort at all except to sleep. Also they tended to ask Caucasian people to show their wrist band every time you went to eat.

Para nada, el hotel está en muy malas condiciones, yo les recomiendo no hospedarse ahí.

Security was hostile, rude, discriminatory and down right harassing.

Everything closed down at 10 pm no night life . Hard to find water unless you are buying it . Food was ok nothing Mexican mostly rice and chicken . Staff were great and hotel was fine .

What we enjoyed -staff, all inclusive meals, beach and pool area. There were a couple things about the room. The beds were uncomfortable and we could feel the springs through the light sheet. Also, when we got into our room the first day, there were no towels. We also thought a light comforter for beds would be a wonderful addition. The only other thing is we had a cockroach in our room and mosquitos. My husband took the cockroach outside. We all have bug bites from them. We still enjoyed ourselves even with these issues. Thanks so much!!