Due to the hotel's circumstances, the accommodation place was changed the day before to the neighbouring SAVOIA Hotel. The changed hotel was next door and comfortable. As a result there were no problems for me. However, it was my first experience of a one-sided change of the hotel I had booked, which surprised me. The information email that came the day before said something like you are lucky with the upgrade, but the most important thing for us is that it is close to the station. There was no mention of SAVOIA being located right next door, so I was confused at first. Translated with DeepL.com (free version)

ホテルコンチネンタルのエグゼクティブルームを予約しましたが、サヴォイアの3階の暗い部屋で残念でした。

設備は年代を感じさせるが、居心地はとても良い。駅に近い割には静か。スタッフも英語が上手なので話しやすい。また利用したい。

The hotel was very clean and located in a very convenient area. The facilities are slightly old, especially the elevators, which may give the feeling of a traditional building.

easy access from station. friendly staffs, nice view from window, tasty breakfast

まずホテルがとてもゴージャス。 車は係の方が運転して保管してくれます。 食事会場も素晴らしかったです。 旧市街地へも徒歩で行けるので観光もできました。 レストラン、カフェもすぐ近くにあります。 イタリア語の話せない私たちにでもとても親切でした。 とてもお勧めしたいです。

流石四つ星ホテル。清潔感、駅からのアクセスは抜群です。バスタブがしっかり付いているのが嬉しい。 坂の多い港街なので大きな荷物を持って移動するのは厳しいかも。

朝食が最高です‼︎ 閑散期だからか無料でアップグレードしてくれました。

立地も良く、明るくて綺麗なホテル。 景色が見えない部屋だったのが残念。

駅からすぐです。玄関入ってのちょっと階段があるのとエレベーターがレトロですが狭い笑 フロントは親切です。となりの5つ星ホテルと中でつながっています。 部屋のWIFIは悪いです。ルーターを借りました。

Habitación, decoración, mobiliario del hotel y desayuno

Best breakfast buffet we've had in Europe. The whole facility was extremely clean and the spa was wonderful after a long day of sightseeing. Staff was very friendly and very accommodating to our requests, such as a late check out. It was a wonderful stay.

Great rooms upgrade. Very courteous and professional staffs

Recebemos um upgrade gratuito para uma estrutura fantástica, com muita beleza, requinte e charme. Tudo foi maravilhoso. Banheiro espetacular e quarto super confortável.

Clean room, friendly staff, got upgraded at no charge

Great service!

The Guest services were outstanding! We were upgraded to the five star hotel next door, the Grand Savoia…. Beautiful hotel!

Very clean room. Courteous staff.

Alles bestens

Ho molto apprezzato l'upgrade nella struttura adiacente della stessa proprietà (Grand hotel Savoia 5*****. Letto molto comodo, colazione eccellente. Camera un pochino piccola con arredi stile primi 900.