フロント＆朝食会場のスタッフの対応、 部屋の清潔さ

Due to the hotel's circumstances, the accommodation place was changed the day before to the neighbouring SAVOIA Hotel. The changed hotel was next door and comfortable. As a result there were no problems for me. However, it was my first experience of a one-sided change of the hotel I had booked, which surprised me. The information email that came the day before said something like you are lucky with the upgrade, but the most important thing for us is that it is close to the station. There was no mention of SAVOIA being located right next door, so I was confused at first. Translated with DeepL.com (free version)

ホテルコンチネンタルのエグゼクティブルームを予約しましたが、サヴォイアの3階の暗い部屋で残念でした。

設備は年代を感じさせるが、居心地はとても良い。駅に近い割には静か。スタッフも英語が上手なので話しやすい。また利用したい。

The hotel was very clean and located in a very convenient area. The facilities are slightly old, especially the elevators, which may give the feeling of a traditional building.

easy access from station. friendly staffs, nice view from window, tasty breakfast

まずホテルがとてもゴージャス。 車は係の方が運転して保管してくれます。 食事会場も素晴らしかったです。 旧市街地へも徒歩で行けるので観光もできました。 レストラン、カフェもすぐ近くにあります。 イタリア語の話せない私たちにでもとても親切でした。 とてもお勧めしたいです。

流石四つ星ホテル。清潔感、駅からのアクセスは抜群です。バスタブがしっかり付いているのが嬉しい。 坂の多い港街なので大きな荷物を持って移動するのは厳しいかも。

朝食が最高です‼︎ 閑散期だからか無料でアップグレードしてくれました。

立地も良く、明るくて綺麗なホテル。 景色が見えない部屋だったのが残念。

The way Geneo was marketed and the reality are two completely different things. The area around the hotel is extremely dangerous and filthy. They advertise free parking and that is not true. We were nervous to be outside after dark. There is no way I would ever return.

I was pleasantly surprised to receive an upgrade to this Hilton collection property, as I originally booked at the hotel navy door. From the beginning to the end of my stay, the staff was wonderful. The hotel itself is beautiful and has an antique feel. Lots of places to sit in quiet. The gym was really nice and I appreciate that they had bottled water for gym users! Breakfast was very good, lots of choices. The focaccia was amazing. I'm happy that they had American breakfast choices as well. The location is so convenient, and it is located next to Principe Station and many shops like pharmacy and delicious restaurants. I only was able to stay in Genoa two nights because of a cruise, but I hope to return someday and will definitely book with this hotel again!

Wonderful location and a great elevator

Nahe Bhf, das Hotel daneben hat eine tolle Bar und gehört irgendwie zusammen

Was amazing

El desayuno fue bueno sólo que el personal del servicio en un momento de desborde no se comportó bien

Ha soddisfatto in pieno le nostre esigenze

I love this hotel. I’ve stayed here before. I stayed in a spacious executive double room on the corner of the hotel with a view of the city. The staff were great, especially Aurora. The Continental’s sister hotel is the Grand Savoy next door. I enjoyed the best Negroni I ever had at the Savoy’s elegant bar. I also relaxed outside on the terrace connecting both properties. I can’t wait to return to Genoa and this wonderful hotel.

Good location since it’s just 2 minutes walk from the station, the building is an antique especially the lift with manual sliding doors 😀.Room is spacious and clean. It takes about 10 to 15 minutes to town center and the museums. Enjoy the stay and properly will stay again next Genova trip.

Very close to train station and bus routes. Quiet, excellent staff who spoke some English. Room was well decorated and space uses efficiently. Large bathroom w bidet and towel warmers. Desk , armoire and small fridge. Good meals, great area to walk - lots of stairs and small streets. Laundromat nearby. Hotel worth every penny