Staff are dood

Staff are very kind

This was our second time to stay with the coral princess. Everyone was so friendly and accommodating! The snorkeling is great. So much to see! The rooms are clean and spacious. I love that you can get a king suite and add connecting rooms if you're bringing additional families. The food and drinks are delicious and reasonably priced. We like to rent a car and go out to dinner each night. Island divers Cozumel is on site and they have been amazing to learn how to scuba dive. We've dove with them about 8 times now and every experience has been amazing. We feel safe with them. We will be back every year.

The back ground music at the pool was horrible gym is outdated

Es un lugar muy agradable el personal super eficiente y el servicio muy bueno, tienen un arrecife justo frente a el hotel no tienes que salir para hacer Snorkel y muy cerca de la zona comercial y el ferry lo recomiendo 100%

Bien.

Very clean and great staff. Located north of town but not far. Easy to get around. Highly recommend. Island Divers Cozumel is located in Coral Princess which is a great dive shop.

We've stayed at the Coral Princess many times through the years. Great hotel. Clean, neat, wonderful pool and beach bar. Definitely recommend

Stayed for a quick trip and it was lovely. The scenery was incredible!!!

Nice ocean location. Nice pool. Nice staff

Yes ocean view was excellent

Yes

We stayed at Coral Princess 13 nights. The staff was very friendly

Beautiful views. Good snorkeling, Quiet street and area. Away from all the cruise ship activity.

The bars and resturant close at 5-6. Many of the guests had to go next door to Hotel B for food and drinks at sunset.

The name said it is a resort. It was anything but a resort. As soon as we were checking in the front desk clerk, Raul, treated us as if we were inconveniencing him whenever we asked questions. A perfect example was when we called and asked for an iron. Raul stated he contact housekeeping and would call us back. We waited for ten minutes and received no reply. We went down to the front desk and asked him directly. His reply, " Give me 20 minutes and I'll get back with you." I am a former employee of The Del Mar Hilton and attitude like Raul's and response to a guest like that would be grounds for immediate dismissal. We were told we could only have one 32 oz bottle of water (between 2 people) per day! The furniture in the room was falling apart. If we wanted anything extra, like a bowl of fruit for breakfast there is an extra charge. Our experience felt like we were being nickel and dime for every little thing. I have traveled the world several times and have never been in a hotel / resort that didn't have at least a coffee maker set up and a mini fridge. If I could submit photos of the condition of the room I definitely would.

Love this place, nice , great coffee, easy to walk to town

Staff very helpful and very nice Resort. The only complaint was, housekeeping wasn’t the best, had to ask for wash clothes and paper products three times plus bottle water. Don’t know if it was their rules or just forgetfulness?

Smart tv with channels kn English. Provide dinner options. Water filling. And ability to get a towel at the pool

Excellent views from Balconies, Bedroom, and Livingroom. Friendly people at: front desk, bell hoping, maid service, towel desk, and food waiters. They were all very helpful and gave good useful answers to all questions asked, while maintaining a positive attitude. Rooms had everything we needed. Price for stay was also very competitive.