部屋がとても狭く、横の部屋の声が聞こえる。スタッフの対応は良い。

All staff are friendly and helpful. Particularly they always greet us! We felt welcome from them. Thank you very much!

ベッドが大きくて部屋が狭く、荷物が広げられない。

ベットが大きくて部屋が狭い。 周辺は便利。

There was no coffee/tea maker and slippers as described, but the cost performance is fine considering the location, inclusive breakfast and nice stuff.

何より、シャワー室が狭い！バスタブはないのはしょうがないとして、シャワー室があまりにも狭い！ちょっと動いただけで混合水栓に体がぶつかり、お湯が止まったらり、温度変化したり。外人さんだったら絶対にまともにシャワーが浴びれないんじゃないかと思う。 リナーテ空港からはタクシーで近くていいのですが、最寄の駅には（ドゥオモ、サンバビラ）徒歩で２０分はちょっと遠い。 ホテル内のEVに乗るのも、ちょっと階段を上がらなくてはならない。重たいスーツケースを持っていると辛い。 唯一の好ポイントは隣がスーパーってことくらいかな。

Perfetto per la mia esigenza

Air conditioning was seasonally off but the very kind desk staff tried to override the system for us. Unfortunately our rooms system could not be turned on but the staff opened a small adjacent single room that had a/c. Leaving the door open between the two rooms helped a little. The hotel is in need of bathroom upgrades, but was kept clean. The breakfast buffet was good though the service in the room seemed somewhat chaotic. We had to ask twice for coffee with milk - when it arrived with no milk we asked 2 more times, eventually just using the cereal milk on the buffet. Items such as eggs were not being replenished so a few of our party had a true "continental breakfast". While these are only minor anoyances , the hotel does rate itself as, and charge for 4 star amenities. I'm sure it was just a few bad coincidences, and once again, the front desk team were fantastic.

The staff at this hotel were truly wonderful—friendly, helpful, and attentive throughout my stay. Unfortunately, the building itself is extremely old and goddy and in desperate need of renovation. The facilities felt run-down and shabby, which took away from the overall experience. If the hotel ever updates its infrastructure, invest in working AC it could be a fantastic place to stay, thanks to the amazing personnel. Alberto was by far the most professional hotel receptionist I’ve ever encountered. He went above and beyond to help guests and truly deserves double the recognition (and pay!) for all his hard work trying to satisfy frustrated customers. Unfortunately, the hotel itself is in desperate need of improvement. There was no air conditioning until June 1st, the shower handle kept falling off, the tea kettle lid was broken, and the entire room was smelly and I felt like stepping back 100 years into a very old establishment. While the staff, especially Alberto, do their best, the building and amenities really let the experience down.

Yhden yön yöpyminen, parisängyssä yksi iso peitto. Aamupala ok. Sisustus klassisen vanhahtava. Palvelu ystävällinen. Ei ihan lähellä nähtävyyksiä,

Grest staff

Good service and clean. Old but charming- very old style Italian in a positive sense. I will be back

Really nice hotel staff, but rooms could have been better kept. Linens were clean but there were ants all over the room. The shower doors did not fully close and the water flooded right out creating a pool in the bathroom.

Ô chuveiro é horrível e o quarto pequeno

Location good.

Un buen hotel , antiguo pero con comodidad y tranquilidad

La ubicación del alojamiento es buena pese a no encontrarse en el centro histórico de la ciudad; dispone de un supermercado justo al lado y existen numerosos negocios de restauración en las inmediaciones. Dispone de varios medios de transporte muy cerca, como metro, tranvía y autobús, aunque es posible alcanzar el centro histórico a pie en 15-20 minutos. El personal es atento y resuelve rápidamente cualquier incidencia que se presente, lo que es un hecho a destacar. La decoración es clásica, pero a la vez agradable y acorde con el aspecto de la ciudad. Algunos aspectos del lavabo de la habitación utilizada son poco prácticos (mampara de la bañera y baja velocidad de desagüe) o no funcionan correctamente (el bidé). Asimismo, el panel eléctrico de la habitación, cuando está conectado, emite un zumbido constante que en ocasiones puede resultar molesto. El desayuno es muy completo y disponen de una amplia variedad de embutidos, quesos, dulces y frutas, entre otros. Ha sido el elemento más destacable de mi estancia.

All of the staff at this hotel are extremely helpful and friendly. The position of the hotel allows for easy access to all the shops and sites that Milan has to offer.

Very personable and attentive service - and a delicious Italian breakfast with lots of choice in a hotel of old charm. A hotel you remember.

This is a 2 star hotel not a 4 star as what they claim. Aminities are OLD. I won’t recommend this hotel waay too expensive for what you get. Shower door fell on me, I had to hold it while taking a shower. Shame on the mgt claiming it’s a 4 star hotel. Room was too small. Needs serious upgrade!!! Also, it’s a 30 min walk to Duomo, not 15 min according to their website. Don’t get fooled. I’ve never felt disgusted and angry for the price I paid. Shame shame shame!!! ***1/10*** the only good thing was the breakfast buffet, that’s all.