部屋がとても狭く、横の部屋の声が聞こえる。スタッフの対応は良い。

All staff are friendly and helpful. Particularly they always greet us! We felt welcome from them. Thank you very much!

ベッドが大きくて部屋が狭く、荷物が広げられない。

ベットが大きくて部屋が狭い。 周辺は便利。

There was no coffee/tea maker and slippers as described, but the cost performance is fine considering the location, inclusive breakfast and nice stuff.

何より、シャワー室が狭い！バスタブはないのはしょうがないとして、シャワー室があまりにも狭い！ちょっと動いただけで混合水栓に体がぶつかり、お湯が止まったらり、温度変化したり。外人さんだったら絶対にまともにシャワーが浴びれないんじゃないかと思う。 リナーテ空港からはタクシーで近くていいのですが、最寄の駅には（ドゥオモ、サンバビラ）徒歩で２０分はちょっと遠い。 ホテル内のEVに乗るのも、ちょっと階段を上がらなくてはならない。重たいスーツケースを持っていると辛い。 唯一の好ポイントは隣がスーパーってことくらいかな。

Ok

Personnel très accueillant, chambre et petit déjeuner très bien

Me encanta

Room is looking very tired. Bed was two singles pushed together and you rollinto the middle. Peeling wallpaper. No help with luggage from reception. Breakfast is excellent

Can’t say enough about this property. Staff is excellent as is the breakfast

The staff were all courteous and helpful. The room a little dated but very clean.

.

Preis-Leistungsverhältnis stimmt

Bath room door lock was broken and the door won’t close completely.

Fantastic front desk & breakfast staff! We enjoyed the Old World charm & decor…

Nel complesso una bellissima struttura. La camera però era troppo piccola e i vicini estremamente rumorosi

Perfetto per la mia esigenza

Air conditioning was seasonally off but the very kind desk staff tried to override the system for us. Unfortunately our rooms system could not be turned on but the staff opened a small adjacent single room that had a/c. Leaving the door open between the two rooms helped a little. The hotel is in need of bathroom upgrades, but was kept clean. The breakfast buffet was good though the service in the room seemed somewhat chaotic. We had to ask twice for coffee with milk - when it arrived with no milk we asked 2 more times, eventually just using the cereal milk on the buffet. Items such as eggs were not being replenished so a few of our party had a true "continental breakfast". While these are only minor anoyances , the hotel does rate itself as, and charge for 4 star amenities. I'm sure it was just a few bad coincidences, and once again, the front desk team were fantastic.

The staff at this hotel were truly wonderful—friendly, helpful, and attentive throughout my stay. Unfortunately, the building itself is extremely old and goddy and in desperate need of renovation. The facilities felt run-down and shabby, which took away from the overall experience. If the hotel ever updates its infrastructure, invest in working AC it could be a fantastic place to stay, thanks to the amazing personnel. Alberto was by far the most professional hotel receptionist I’ve ever encountered. He went above and beyond to help guests and truly deserves double the recognition (and pay!) for all his hard work trying to satisfy frustrated customers. Unfortunately, the hotel itself is in desperate need of improvement. There was no air conditioning until June 1st, the shower handle kept falling off, the tea kettle lid was broken, and the entire room was smelly and I felt like stepping back 100 years into a very old establishment. While the staff, especially Alberto, do their best, the building and amenities really let the experience down.