We were staying on the third floor in the middle of the building, and the balcony overlooked the inside pool. So we weren't able to sleep in peace until 11 p.m. The elevator got stuck twice on different floors (2 and 3), so when it finally opened, we got off and used the stairs the rest of the time. At that time (8:30 p.m.), we went to reception to report the problem, and a sign said we'd be back shortly.