The location is perfect, two minutes walk to the beautiful streets of Fira.
The rooms are nice, breakfast quality and service are super.
Some of the staff is lacking customer service skills, got into ridiculous arguments with us.
Pool towels policy changed while we were there. They did not allow to bring snacks and drinks to the pool area, and insisted that we were informed, which we were not.
The jacuzzi water was cold.
The manager of the place is very kind and does his best to assist.