We were very unpleasantly surprised by our experience at the Best Western Plus Executive Inn. The price was right and location fit our needs. Our initial impression of the building was it appeared clean and well maintained. The kids enjoyed the pool area. Our issues were mainly in our room. When we were going to sleep, we noticed our sheets/pillows smelled strongly of B.O.. Our kids were already asleep so there was no point to call the front desk for help. The other major problem was we booked based on 5 people. 2 adults and 3 kids. The room came with 2 x Queen beds and a pull out couch, which should have accommodated our needs. The problem was the pull out couch was unusable. I've never seen a pull out couch in that much disrepair. We were in room 121. I implore management to check out the mattress and see if it's even remotely usable. I promise you. It is not. Because of this we had to sleep in a small queen bed with our youngest and there was no room for all three of us. I barely slept at all because of this. The whole point of the room was for sleep and I didn't get any. Just a sleepless night in a B.O. smelling bed.

Breakfast was okay no fruits

The breakfast menu was good. It was great that you can get something to eat at 6am for people who want to check out early because they have a long trip home. The rooms are very clean. If you need fresh towels the staff brought them right away. I would stay there again.

Extremely friendly staff and very good breakfast.

clean & efficient. close to the highway. thanks

Front desk staff could have been more engaging when checking in. Breakfast was typical minus beef burgers vs a sausage, Ham or bacon. Was not typical. Pastry choices were very limited. It was nice and clean though.

Bad experience

Staff at front desk were very pleasant. Breakfast staff were also very nice but were not able to provide much info about food ingredients for food allergy purposes. The room seemed clean. The sofa bed was not. Cushions dirty. It was also very uncomfortable to sleep in. The hotel overall did not seem clean. Not worth the cost.

Clean room, breakfast lots of options but the hot options, especially the scrambled eggs they make every morning are tough to eat.

This is a good, basic hotel. It was clean and met the standards for a decent, simple stay!

good

Very nice affordable mid-week stay

Idéal pour une famille

Super très bien 👍 chambre très spacieuse

Good breakfast buffet and swimming pool. Convenient location off the 401.

Overall a decent stay- the food staff and front staff were great. It could use some updates and the rooms felt rather very hot or very cold. Not hot tub and sauna did not work.

Good breakfast and coffeemaker. Comfy mattresses and pillows.

Really friendly staff! We loved the pool, it was super warm which made for a great swim! Room was clean. Breakfast was what to be expected for a free breakfast - Nothing to write home about, but a decent variety.

Everything was good

Room was nice, staff was very polite and friendly. Breakfast was great, loved the waffles!