Adembenemend uitzicht van in de kamer, jammer dat we nog in een niet-gerenoveerde kamer zaten, was een beetje ‘vervallen’. Voor de rest mooi onderhouden hotel. Padelterreinen, zwembad, poolbar,…

Jag och min dotter hade det fantastiskt. Det lugna poolområdet var guld värt i en härlig miljö. Bra promenad till strand och supermarket. Frukosten jättefin och bra med allt som behövdes och lite lyx. Vi saknade lite billigare alternativ vid lunch i poolområdet typ lite snackbar med enkla rätter till lunch. Annars mycket bra

Propre parfait l’endroit’´´´´´

Bra beliggenhet i rolige omgivelser! Vennlig og serviceinnstilt personale som kan engelsk. Kort vei, 15 minutter, til stranda! SPA er nytt og flott, og massasjen var bra. Både sauna og steambadstue. God frokost med stort utvalg, men den engelske frokosten var dårlig, der var tomatene overstekt, baconet seigt og eggerøren vassen. Hvis du ber om omelett blir opplevelsen mye bedre. Dessertutvalget til frokosten var bra, og croissantene og baguettene er stekt samme dag. Fersk salat var det også og god kaffe og juice. Rommet hadde god plass, badekar og veranda og stor behagelig seng. Men rommet ser slitent ut og trenger en oppgradering, noen maur på gulvet også innimellom. Rengjøringen var bra! Bassenget og området rundt var flott med utsikt over golfbanen. Litt slitent basseng men god temperatur. Gode fasiliteter rundt bassenget. Restaurant El Mirador var helt ok middag, mens El Olivo var bedre! Kort vei til Alicante med tram/buss! Bra sted og ville anbefalt å bo der!

A very pleasant clean hotel with polite staff

Me encantó todo . Un secador de pelo más potente . No hay acondicionador en las duchas . El desayuno es demasiado bueno

Clean, friendly staff and parking was easy

Beautiful pool and common spaces. El Olivo was wonderful. Staff were professional and accommodating. Conveniently located within 10 minutes of Playa de San Juan. Rooms are a little outdated but I suspect they will be renovated in the future.

Great resort for stay approx 1km from beach. Near to tram location for Benidorm or city center. Huge golf area and park to play. Pool is good enough to spen day. Over all good stay

Good

It was gorgeous. So worth staying here everything is super close too.

Check-in was fine. The room (119) however, very tired, dirty chair, poorly maintained, revolting black stuff under rim of sink. The housekeeper had clearly cleaned the room well and it isn't that her cleaning g was poor, ir wasn't! But, the standard in thecroom, grubby, damaged wall sockets, poorly repaired. We could even hear next door talking...whence were in our bathroom their voices carried up through our sink!!! The overflows must somehow be shared with the room next door. Soundproofing very poor. Heatd every door open and close.Never again!

All was perfect. Will definitely come back

Es un hotel que está muy mal administrado: - Wifi no funciona del todo bien - La gente de recepción no tiene idea de los horarios del restaurante - Nos quedamos un día sin desayuno porque cerraron antes el restaurante por una comunión - El teléfono del cuarto no funcionaba - Tuve que pedir mantenimiento para cambiar una bombilla - No barrieron 1 vez la zona de la piscina, con colillas por el suelo y lleno de flores caídas de las palmeras. Mismo la piscina, no ví 1 día a nadie limpiando toda la suciedad que caía de las palmeras. Me podría cansar, no lo recomiendo.

El desayuno está muy bueno. Parking es fácil. La habitación no estaba preparada cuando llegamos. Para compensar esto nos dieron unas bebidas de cortesía.

The hotel was booked for the sole purpose of having a pool which ended up being unavailable for the entirety of the stay. Only once payment had been taken did the hotel staff inform me of the pool closure. Upon arrival, the room allocated was near the kitchen/cleaning staff area which was noisy at all hours. There was no hot water or a fully flushing toilet in the room and when reported to reception staff, they said they were aware of the issues within the room allocation but no reduction in price or room change was offered. They even stated maintenance would attend the room to fix the issues but this did not happen at all during the stay. No information regarding food availability was given, including breakfast timings or which restaurant was available for this. Very poor stay/experience. Not worth the money

We were advised when we checked in that the elevator was disabled and as our room was two floors up we agreed to hand carry our bags up and then down again the next morning ( no big deal) but when we requested a water, they wanted to charge us 3 Euros for a 25 ml bottle of water.

El alojamiento increíble, tranquilo y con muchos servicios, el personal lamentable, no se sabían los horarios de eventos como el tardeo, tienen un cartel de que esperes antes de entrar a la cafetería y te podías tirar ahí media hora porque nadie venía a recibirte, te miraban y pasaban de ti, la recepción lamentable, preguntabas por cualquier servicio y no te dejaban nada en claro, pregunté por el servicio de entregar la habitación más tarde de la hora prevista y la chica de la recepción no fue capaz de responderme ni precios ni horarios posibles ni disponibilidad, su solución fue que la misma mañana del check out llamara y preguntara. La verdad que muy decepcionado con esta experiencia ya que el alojamiento es increíble y las instalaciones también, el personal deja muchísimo que desear y esto en mayo, no me quiero imaginar en temporada alta

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