ソファーの上には、食べようとしたのか包装のない裸の状態のガムがあり、トイレは使用後か掃除後流し忘れたのか、トイレットペーパーそのままの流してない状態でした。たまたまなんでしょうか？ ４泊しましたが、最終日部屋の掃除が入ってなく（早朝から遅くまで外出してました）お湯を入れる紙コップがなくて、非常に困りました。毎日掃除してくれるのではなかったですか？ サイトを通して支払い済みなのに、チェックアウトの日には請求書が部屋に入れられてました。航空券＋ホテルで予約してクレジット決済しましたが、航空券は何の問題もありませんでした。何故ホテルは二重に支払いを求められたのでしょうか？現在、クレジット会社からホテル代の請求が来て困ってます。本日サイトへ連絡しましたが、今後このような事がないようにお願いしたいです。

毎日きれいにそうじしていただきました。 フロントの対応もたいへん親切でした。 空港との往復シャトルバスをメールで依頼しましたが、結局返信がなかったのが残念でした。

Safes have been removed from rooms.

The room was lovely + and the streaming service option was great. While you could tell things were happening at the hotel, I never heard any noise at night in my room! Starbucks and the restaurant were great to have as options, too.

Front desk is very friendly

👍

We reserved and prepaid for a room with two double beds and when we checked in late they had given our room away and gave us a room with a very small king sized bed.

Loved it except they forgot to clean twice- prompting calls to front desk. Nice place , quiet and convenient

Good

Loved the Stay

Beautiful newly renovated property.

Clean, quiet, great location

All I can say is that it was nice

Boring

Good hotel. Relatively close to Now Arena if you're attending an event there. Price is competitive and reasonable.

Relaxing

Comodidad de la habitación, limpieza

Check in was easy. Room was clean, but the tub-shower was very slick, thought I was going to fall. Then there was the shuttle service. About 35 to 40 minutes late to leave, was headed to the wrong venue and by 11:10 never made it for the return trip. Another couple I talked to said they got tired of waiting and took an Uber back to the hotel.

Everything was good but the Breakfast wasn’t good , if they can improve and fix the breakfast then it shall be good

The entire hotel was under construction was not made aware that the amenities (pool,restaurant and gym) were closed. Traveled far for daughter’s birthday. Big disappointment.