プールが使えない。ジムも使えない。部屋の掃除もしない。最悪、

部屋は禁煙と書いてあったのに、部屋はタバコの臭いで苦しく、シーツやタオルを交換してもらったらクリーニング済みのシーツやタオルまでタバコの臭いで最悪… 耐えきれず、途中で他のホテルに移動しました。 The room said no smoking, but the room suffered from the smell of cigarettes, and when I asked them to change the sheets and towels, even the cleaned sheets and towels smelled of cigarettes, which was the worst... I could not stand it and moved to another hotel in the middle of the day.

All the trash trash cans around the property were overflowing and there was a build up of trash all around the cans, there was trash all around the property, the TV inside the room didn't work, the outlet near the beds didn't work, the beds were rock hard

Very dirty room filthy all around .! Shower knob in room has hot and cold reversed my daughter burned herself in shower . Kitchen super dirty cabinets walls ect..

Desk help was rude and absent. Much of the property is in shabby condition. Access to pool area from below ground parking stairs was partially obstructed by vending machine. Spa was caution taped off and unavailable. 5$ charge for parking was not not disclosed until checkin.

From the parking garage to the rooms to the pool area, the whole place needs upgrading. Our room reeked of mildew. The bed was like sleeping on a pile of springs. The parking garage had multiple spots filled with furniture. The pool area was not particularly clean and the hot tub had "caution" tape around it. For the price, it was not good. (The only decent things were good towels and water pressure.)

Great place

Smoke smell, rundown areas of the building, shower put together horribly (sliding door didn’t work, water almost no pressure), stains in the bathroom, didn’t drain well, just many things really shotty

Wonderful place to stay for long-term or short-term Love 💘, the Homie Studio vibe

Do not stay at this hotel. Not clean, hotel needs massive renovation.

The room smell like poop , the rooms that face the highway are too noisy, spent two nights with no internet and one with no water They gave me hell for switching rooms

We called as we were running late from our previous business appointment in Ontario. The guy on the phone was rude and said “yes of course traffic that’s fine. I’ll notate your account that you’re running late .” once we got there, I had to walk up to a once we got there I had to walk up to a plastic round window. (As the lobby was closed for safety reasons. It is not a safe neighborhood and very sketch I get it.) I got our keys and went up to our room. Our first room which was 306 we did our usual walk-through the room. The first thing that stuck out was in the corner by the window. There was a blood stain. It was brown and old. The stench of urine immediately got to you. I lifted up the mattress cover to check for bedbugs. It was clean if you stains under the mattress cover, but nonetheless it was covered so I was willing to settle. The bathroom was alright, the kitchen was absolutely dirty. There was stuck on food on the walls and cupboards. The refrigerator was very dirty as well. I called the front desk, but he wasn’t answering we immediately left the room back down to the garage where the service window is and asked for another room. He apologized and gave us 302 I believe was the number it was cleaner still dirty, updated refrigerator. The bathroom towels were gray and dingy so I asked for another pair which he had the maintenance guy bring up and I did tip him for his troubles. The sliding shower door kept coming off the hinge. No dishes or utensils to use.

Clean quiet family friendly studio kinda of room

Noisy and the toilet seat has stain on it, towel has yellow stain on it too. The phone in the room is broken can not use it to call front desk Refrigerator handle is dirty

Last minute booking but a great one. Was not aware of having to pay for parking but it was only $5 a night which luckily was not an issue. It is quiet even for being right next to the freeway. The room was comfortable and had everything I was looking for. Good hidden gem near SDSU.

Horrible experience, there was an issue with my room and Teja at the front desk lied to me about receiving a refund for my stay. I’m still fighting to get my money back, the manager Mike is ducking my phone calls. I had to contact corporate to get any help. This hotel is old and outdated, they are using the parking garage as a graveyard for their old hotel furniture. It’s in a sketchy neighborhood. Hotel staff 0/10

Tuvimos que salir una noche antes de la que habíamos reservado. La reservación se pagó antes de llegar. Al hacer Check In y solicitar la cancelación de la última noche primero dijeron que no había problema que al siguiente día por la mañana hablara con el Gerente y que no habría problema, se habló con él y dijo que el día del Check Out le informáramos para que hicieran la devolución y al hacerlo dijeron que eso no se solucionaba en sitio que se tenía que hablar por teléfono y por teléfono no me resolvieron nada. Mi estancia fue de 5 noches y ningún día fueron a retirar la basura ni tender las camas. Le pedimos a una persona que estaba haciendo la limpieza en el cuarto de a lado y tampoco la hizo

Food options were bare from any other experience I’ve had in the past. Not even eggs or sausage. The bed was fine but the room reeked, even more when you turn on the Air Conditioner. One room we stayed in smelled of pure piss. Bathroom door handle was broken and the shower had looked like it had not been clean or changed in eons. It had severe calcium on it, maybe actual fungus. The floor had weird cracks on it too. The lamp outlets never worked and frankly very loose. BIG PROBLEM: I left my wallet there and they said I had to come get it. They could not mail it to me. I’m sorry but WHAT!? What if I was out of state or something? Could have even offered me the opportunity to pay for it to get shipped or something BIGGEST PROBLEM: one of the times I called, the man I spoke with, rudest attitude ever, as if I was bothering him, just to ask about my wallet if it was found. And he told me I have to call back tomorrow to check with the morning person.

We paid an extra for a 2 hr early check in and upon arrival were told it was not available. Had to hang around for two hours. 😡😡

Excellent