Amazing experience! This was our third visit here and it’s just the best spot with the best views—we will keep coming back. The staff could not be more warm and welcoming—everyone is so friendly and helpful. Rooms are super clean and comfortable. Good food and drinks if you don’t want to leave the property, but can drive a short distance for more stores and food options. The water views are just so beautiful. 11/10!

The young man named Brian was an excellent host. The 1st day I got there my foot slipped off the curb when I was unloading my car and I fractured my foot. Brian attended to me with care. Also, the Hotel should have the young men come and help unload the baggage instead of standing around talking

nice

My issue was with the bedding, it was not very comfortable

The adult pool was closed for repair one day

Excellent place only missing the club room !!!

Beautiful hotel. plenty of things to do at the hotel site.

Usually I love this resort. We went while there was a children’s dance competition without knowing it. The entire resort was over run by children out of control. The pools were hard to use as well as the other amenities. The life guards were having a hard time controlling the kids behavior. It’s also a pet friendly hotel and unfortunately there was a dog in the room next to us barking all night. The hotel said they couldn’t do anything about it or move us. We ultimately left in the middle of the night.

The Hyatt is a great stay. Balconies outside need painting. Staff and amenities otherwise are great.

Stay was very relaxing, as the hotel offers an resort many amenities and very spacious.

I love this property! It is so pretty, new, has wonderful amenities, and great staff!!

Beautiful property…courteous and helpful staff!

The property itself is gorgeous. The water views are stunning. The view from my room was fabulous. I stayed there the weekend of the Ironman Triathlon, Eagleman 70.3. Not sure I would stay there for Eagleman again though. The room was very expensive, but I thought I was going to be taken care of during my stay. We were greeted with Ironman flags that I thought were a sign the hotel was aware and looking forward to taking care of our needs. The hotel advertised a shuttle running from the hotel to the race site the morning of the race. This is a HUGE benefit to participants because parking near the race site is extremely difficult. Unfortunately, the shuttle did not run as promised. 40 or so athletes waited from approximately 4:20 a.m. to some time past 5:00 a.m. to board a shuttle. Staff were aware, but seemed to have no ability to help. I ended up running back to my room, grabbing my car key and driving myself and three others to the race. After finding parking, I only had 15 minutes to get set up in transition before it closed. Terribly stressful. Also, my room had a high ceiling. There were multiple visible cob webs where the wall met the ceiling. Last, but not least, the complimentary parking is far from the hotel. The only way to reasonably transport bikes and multiple bags is with the help of a bell hop. The morning I left, they only had one bell hop on staff. Long story short, lovely setting, but don't count on much timely help.

Pool was closed all evening, menus were limited and portion sizes were small for the expensive prices. Itineraries were given at checking but were falsely advertised as nothing was out or managed as we walked around the resort

This is an excellent destination for a long weekend getaway.

We were truly impressed by the beauty of the resort. While it may be pricey for just one night, it was unquestionably the best choice to celebrate my mother's birthday alongside my brother and his family. The kids had a fantastic time enjoying all the amenities. We will be returning soon without a doubt.

Property is nice and most of the staff were very friendly, but they were not staffed appropriately for start of the season. This impacted offerings and especially service. As a result, some food offerings were limited to mediocre buffet food and took forever to get things. Poolside food was horrible- paid $12 for an order of fries which is fine, but literally received probably 15 small fries and the chicken in quesadilla was inedible after 10 minutes to order and 20 to be done. Also, did not tell us breakfast was included in rate until we checked out, so we ended up paying for takeout at the window after waiting in line for 15 minutes and hostess was busy clearing tables. Blue point provision company food was the best meal we had there and the cocktails were very good. Live acoustic was a nice touch in the library in the evenings. The icing on the cake was when service booked for a jet ski needed to rescheduled the next day and they refused to accommodate even a 30 minute late checkout so our son could shower before we left. We could have gone anywhere for a long weekend with our young adult kids and we chose to come here and spend a lot of money on property. We have been coming to Cambridge for 10 years now and love the town, the really nice people, and the vibe. Rooms were usually sold out at the Hyatt, so we decided to give it a shot to enjoy the facility, but thanks to poor management, don’t think we’ll be coming back to the Hyatt again.

We stayed here for my daughter’s birthday and totally fell in love with the place. We will be back soon! Thank you Hyatt!

Beautiful property and love movie night.

I booked a room that was listed as “sleeping four,” but the fold out coach was so extremely small, it could only fit one. One family member had to sleep on the floor!