Friendly and very helpful staff. Service was discreet, not over the top. Calm and soothing atmosphere. Excellent location with museums, restaurants and metro station nearby.

TV disconnected frequently. Liquid soap should be available. Bed mattress too soft . Everything else was perfect

Good staff, great breakfast, good located

Great location, super close to the shops and restaurant. The staff was lovely overall, and the bedding was so comfortable that I had a truly restful sleep. Housekeeping was a bit laid-back, though-I had to call on my third day to request service since no one cleaned my room my despite having the tag out. This was incredibly rare—especially at a five-star hotel. Otherwise, everything was great and I had a wonderful time.

Beautiful hotel, exceedingly helpful staff. We loved staying here and would stay again. The only negative would be that the mattress was worn out/lumpy, especially for this price range

Everything was good until I ordered room service! Just don’t order room service. Extremely expensive and cheap and not well prepared food! I was extremely disappointed!

Beds are incredibly comfortable and small details have been clearly thought out for maximum comfort.

INCREDIBLE STAY!!! Renovations recently completed are 10/10 .

Habitación impecable la atención del personal excelente, considero que las opciones del desayuno pueden mejorar aunque las que presentan son buenas, el Sergio en el bar es excelente

I have to mention Louis, breakfast server in the bar area. I will just say our second morning of breakfast with Louis was a complete turn around from the first day of our stay. Louis got our day started with coffee and bread choices (which was not offered prior) and an attitude just friendly enough to feel he enjoyed what he was doing. I believe he is a real asset for Sofitel.

Great

Room wasn't fully clean when we checked in. However, everything else about the hotel deserves a solid rating

Solid choice for downtown Montreal. Some well done renovations in recent years. Very attentive staff. Excellent dining.

Room was beautiful and staff was amazing.

convenient location

The hotel was super nice and centrally located. The room was great. The restaurant breakfast was delicious! We’d love to come back again!

Always stellar, classy, helpful, beautiful elegant rooms. Attentive staff, near everything. Gorgeous breakfast. My favorite hotel.

Magnifique hotel

Great location. Great gym. Super nice staff.

Everything was except the food was not included in the package.