Friendly and very helpful staff. Service was discreet, not over the top. Calm and soothing atmosphere. Excellent location with museums, restaurants and metro station nearby.

A

Overall, the hotel is excellent except that the shower does not function very well. Water pressure is low, and it takes quite a long time to have hot water after turning on the tap. Another plus side, the breakfast is delicious.

Great spot

Nice hotel in a good location but way too expensive for what you get. Not worth it.

Great place right in the heart of the city. Close to everything, very walkable area. Hotel staff was exceptional, helped immensely and concierge provided great suggestions.

Enjoyable stay and just as advertised

Amazing hotel

Ok

Great location

The bathroom was as cold as an ice box; the hot water wasn’t hot enough to overcome the frigid room temperature. Would I recommend this hotel? Not likely.

Beautiful hotel. Very professional staff.

The staff was very friendly.

Had a fantastic stay at the Sofitel for a business trip. The room was well equipped and clean. Love the cocktail lunge. Really nice fitness center.

Clean and nice amenities

We had a power outage, false fire alarm, and very slow service for a clogged toilet. The hotel provided compensation which was appreciated but still the stay was not so great. Location was great.

Wonderful Hotel Great service

Fantastic

Returning to this elegant hotel was bliss after a busy Christmas week. I have returned many times to SherbrookStreet while my daughter was in college here but somehow stayed elsewhere. I have always enjoyed the Renoir Restaurant but this time stayed here and enjoyed their delicious breakfast. Once this delighted , I will always stay here… exquisite luxury bedding and quiet rooms also. Kudos to all of the staff!

I have stayed at this hotel over 20 times and never been disappointed. The renovated rooms are we spotless and well supplied . The staff are courteous, helpful, and very friendly The food at Renoir was spectacular and the service was perfection