Clean and nice service. Especially the staffs are very kind.

All the staffs are very kind and always asks us what we need. Excellent hotel.

黄金博物館等がある旧市街からは少し距離があるが、治安のよい新市街の中にあるので、夜遅くても、外食などで困ることはない。朝食は、今まで訪れた南米のホテルの中で、1番に素晴らしかった。

客室は広くシンプルで快適。 治安が良い地域なので、夜の外出も怖くなかった。 レセプションの人は、フレンドリーです。 朝食はかなり微妙。 外の音が、かなり聞こえてくるので、敏感な人は耳栓をもっていたほうがいいと思います。

高級ホテルだから、当然かもしれませんが大変満足することが出来ました。

Clean and spacious room.

It is a big room, the bed was a bit hard but nice pillows. Breakfast is good, fantastic fruit.

My family had to undergo emergency surgery one day before the trip and we had to cancel. I did cancel on time before the refund deadline but Expedia claims in only cancelled the insurance and not the booking, which makes no sense. I contacted the hotel and explained the situation, and their response was basically they did not care and still charged me. Beware of business practices where they adhere to so called policy and forget about being human.

No. Just overall, it was very hood

Exceptional customer service by the cleaning crew and front desk.

Muy bien todo

La ubicación es excepcional, localizado en la zona Gatronomica de Bogóta. El hotel tiene buen servicio pero para mi gusto ya es un poco anticuado en el mobiliario de las habitaciones, eso si sumamente amplias y muy limpio.

Excelente habitacion, sitio muy tranquilo y además cercano a vías importantes. Todo le personal muy amable

Overall, negative experience. The one big caveat is that if they can yank more money out of you, for any reason, they'll try to do it. The receptionist who checked me in noticed in my passport that I've been in Colombia a few times this year and told me I had to pay some sort of tax/fine for a reason that didn't quite make sense. Whether the reason was valid, it seems like it was not in their scope of duties. No other hotels since my stay in country has ever even mentioned this, much less said it was improper. On checkout, more taxes. Lots of other good options to come back to a hotel that focuses on wrenching more money out of you before you even checked in.

Everything is good!

Siempre todo es impecable !

We were from NY the hotel doesn't have Air conditioner

En general todo bien, solo recomendación lavar las cortinas.

Amabilidad y limpieza

Very nice..