The Receptionist was kind to provide a complementary upgrade to Business Class Room. The security and staff were always warm and hospitable.

10/10

Exactly serving

Great hotel

Perfect and very friendly staff

it’s ok

The staff friendly and professional and their service is very excellent and food is great thanks all of you nice people who served me and my wife.

Good

Staff are clueless, very rude don’t do anything to help you. Spa is non existent made a booking but there’s only 1 person working there. Pool was filthy. No gluten free options. Very slow staff at breakfast. Services are of 3* star hotel. Definitely not a 5* service.

Everything was great ! Customer service was excellent!

Mejorar la limpieza, los baños tenian Moho en la alfombra de la ducha y los alrededores, tmabien nuestra habitacion olia a humo de cigarro y se supone que era un non smoking room

The hotel is outdated, room is in poor condition, needs major updates. It just didn’t look or feel clean. It needs remodeling for sure.

Yes

Exactly serving

Great rooms, facilities, and staff.

Exactly stay

Musty smell in the rooms, had to change room which still did not help! Constant damp smell.

Great experience but all over check in not great experience

Bad musty smell in room. Cockroach on breakfast plates

Descent property to stay in Jalandhar.