good

The staff was friendly, but obviously the hotel is going through a sale and hopefully, a remodeling. The price they’re charging right now for rooms is wonderful for that area, however, be aware that they now charge a fee for parking your car, even when you stay there as a guest. It’s ridiculous for the quality of the property, as they are charging $20 a day. I expect to pay that if I was staying downtown at the Ritz or I was in downtown Seattle, but not on the east side of Portland. The Expedia website DOES NOT have that NEW charge listed, or at least they did not when I rented the room.

Old. The parking is a joke! The building is old. The lobby is old and smells. The elevator is old. The carpet is gross. I was charged $17 to unload my baggage for a room I didn’t stay overnight in!! Was never given back my $17 for that parking fee!!

First let me say the young lady at the front desk was very nice. The older man that was working, was not. The room was GROSS!! I've been staying here for almost 13 years and its always been an older place. However, the bathtub had mold around it. Electrical tape around the showerhead hose just hanging. The toilet had to be flushed multiple times. The whole room stunk, bad. The fridge, lights, and almost all electrical items were not plugged in, had to do it myself. Fortunately, I realized the stuff in the fridge wasn't cold after a couple hours and I had cheese and bologna in there. In addition, all you get is 1 small hand soap. No shampoo, no body soap, and half a roll of toilet paper. I'm not sure who has taken this place over but it is going donlwnhill fast. Inwas afraid to check for bed bugs as I'm sure there are. I would've gone someplace else but everything was booked up for the weekend. I'll be staying someplace else and paying a little more for comfort and cleanliness l. Oh, and they charge for parking now, yet don't guarantee a parking spot. Seems more like theft to me

As sweet as the staff was, my room card became unmagnitized, the facilities were tired, but it got the job of a comfy bed to sleep in completed.

There was obvious food on the carpet. The room was not vacuumed. There was no parking. They advertised parking but their room count is double their parking.

Ruime kamer. Geen breakfast vanwege verbouwing. De kamer was aan de straatkant en vanwege het verkeer (trams) erg luidruchtig.

The staff was responsive and helpful, always. The room was clean. There were no laundry facilities. I was using a four wheel powered cart due to mobility issues. The hotel was difficult to navigate with the cart.

We loved the view from the window and the convenient location. The bed was comfortable and the room was clean. The deluxe room which we paid extra for lacked some very basic amenities though.

I would say if you need a quick stay, it’s alright, but it is loud because of the train and it smells like old

Front desk clerks were very nice. They demonstrated the advice on the Inn's reader board, " Be kind to each other."

The staff was nice and easy to go to the convention center for work. It was clean but it could use a small upgrade. All in all, a pleasant stay

Convenient to convention center

I didn't like the accommodation as the carpets are messy and smelling badly. Room was filled with bad odour. I was informed that car parking was not available and has to be paid at the hotel. This was not clear on the website when I booked the accommodation. Totally a bad experience

It could use updating and deep cleaning. The beds are not comfortable at all. But the location is what we were after. They increased their rates without making any adjustments to cleanliness or amenities (there aren’t any)

The place could use some major updates. While fairly clean, the room I stayed in didn't really match the pictures on the site, which I can get past. The outside is a bit deceiving and looks better than one would think. Elevators could use some work, buttons never stayed lit so it was never certain if it was going to right floor. Little noisy with the train and people yelling but for downtown it wasn't anything too bad. I think with some updates inside and out this hotel could be really nice.

Excellent value and very quiet! If your coming from the airport take the Trimet

The staff was AMAZING!! Very friendly, very accommodating. The area, of course, was noisy but that was to be expected. The hotel room was average - the carpet had stains, the water pressure in the shower was okay, and the bed and pillow were okay. Overall, for the price, it was a good place to stay

The staff was very helpful and friendly. Had great dining recommendations!

The room itself was clean, but old and drab. The carpet was stained and old and rippled. The TV didn't work. AC wasn't on before we arrived, and it was almost 100 degrees outside, so it took an hour for the room to cool . It was quiet, so there's that. The lobby, hallways and elevators are in need of major renovations/updating. The outside of the building looked to be falling apart and covered in plastic. This place is not like the pictures at all. It's close to the Moda Center, which is why we chose it, but I would rather stay farther away that stay here again. The service was very good though.