総合評価とレビュー Grotta Giusti Thermal Spa Resort Tuscany, Autograph Collection

宿泊した部屋の窓を開けたら大量の亀虫が入ってきてフロントに言って部屋を替えてもらった。新しい部屋はバルコニー付きだったので外に出たかったが、窓に亀虫が張り付いていて開けられなくてとても残念だった。それ以外はとても良かった。洞窟温泉はまさかの有料で予約制だったが、絶対に入る価値あり。犬連れの滞在だったので敷地内にある山が良い散歩コースになって、とても気に入った。

洞窟温泉が素晴らしい！また是非訪れたいホテルです。有難うございました。

表向きは立派。 しかし、お湯をポットにもらうだけでフロント、バーと回されたあげく、8ユーロもかかりました。また、レストランで販売していたオリーブオイルを購入しようと思い、フロントに申し出たら、直接レストランに行ってくれと言われたのでレストランに行くとさんざん待たされたあげく、担当者がいないと言われて、諦めてチェツクアウトしようとしたら、フロントの人がレストラン係にTELしてくれてようやく購入できることに・・・などサービス面で今ー歩かなという体験が幾つかありました。

併設レストランやバール等食事がとてもおいしいです。

Staff were awesome! Hotel is beautiful. Would stay again. Beds were super comfortable. Best sleep we got in Italy. This resort was a nice break from the city visits. The spa was nice, but the open hours made it difficult to plan days to visit areas like Pisa and Florence and spend time there without missing the spa closing. We did not have breakfast or lunch at the resort but we did have dinner. As someone who is accustomed to fine dining, it was disappointing. Food was under seasoned and lacked depth of flavor. I would definitely stay here again! Just next time venture down the way 5 minutes to a local restaurant. ☺️

Rooms are very dusty

Hot springs are warm at best mid 90’s Grotto experience was not impressive or worth the cost.

Tutto perfetto! Grande esperienza.

Wasted a whole day going from Rome to Florence just to take a train rent a car and go to the hotel to have to wait an hour to check in, be told conflicting information on where to wait, and order food that was absolutely horrible. I took one bite waited for my husband to taste his and right away said we will take the check and ran to get our bags and leave. We did not even stay or pick up our room keys. We went right back to the train station returned the rental and took the next train back to Rome to eat real food. There’s nothing around the hotel so their food being bad and us not eating all day after a wonderful food experience in Rome there was no way we were waiting for their dinner or prepaid breakfast I added to my reservation. A waste of money. The place is beautiful but the experience not worth it.

Datato ma bello

Incredible facilities, rooms are cleaned really well, staff are always very attentive. To be able to access the grotta is a real highlight, it's an incredible place, much bigger than expected and the facilities are again outstanding. Spa had a lot of choice, the outdoor swimming pools were unexpected given we visited in December and it was never too busy, often it was just us. There are also lots of hiking options from just next to the property, starting from inside the hotel grounds.

Salve, ho fatto il check-in lunedì e sono partito martedì. Ho pagato in contanti. Perché viene ancora detratto il doppio dalla mia carta di credito? Voglio che mi venga restituito il rimborso dalla mia banca.

My stay felt like heaven. I planned it smack in the middle of city hopping thru europe. The staff made sure all our needs and wants were met. The outdoor heated pool was to die for. The grotta was interesting and the massages!! Book it if you are thinking about it just book it.

Beautiful property and location

The floating experience in the grotto is a must! What an incredible once in a lifetime opportunity! The property is wonderful & the experience was incredible!

Top in Italia

The aircondition didn´t work. The room was like a freezer, and we couldn´t stop it.

Very nice hotel. Excellent service, and the convenience of the Spa in the property. We were given an upgrade to a very comfortable Jr Suite.

Good

We had an amazing stay at this hotel! The rooms were cozy, and the staff was very welcoming. The highlight was definitely the grotto - a peaceful and unique experience that made the trip unforgettable. I’d love to return!